Key Account Manager - Poland

Syneos Health Commercial Solutions; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

Syneos Health Commercial Solutions in Warsaw, Poland, seeks an experienced sales professional to promote our products in the assigned territory. You will work closely with regional teams, healthcare providers, and internal stakeholders to drive product adoption and strategic account management.

The role emphasizes building networks with prescribers and hospital staff, delivering market insights, and representing the client at congresses while ensuring strong customer service and cross-functional

Qualifications

• Bachelor’s degree in life sciences or nursing with relevant sales experience in pharma/biotech.
• Valid driver's license and hospital business experience required.
• Cardiology/interventional cardiology experience preferred.
• Fluency in English.
• Experience with wholesale, reimbursement procedures, and product launch.

Responsibilities

• Promote customer product in the assigned territory.
• Support and participate in all sales activities and promotion for existing customers and prospects.
• Develop a strategy to manage accounts and segmentation.
• Interact with clients to receive market intelligence data.
• Represent the client at national and international congresses with the medical affairs department.
• Monitor wholesaler stock and market needs.

Skills

Key account management

Sales experience in pharma

Analytical thinking

English fluency

Education

Bachelor's degree in life sciences or nursing

Job description

Updated: September 25, 2026
Location: Warsaw, Poland
Job ID:18543

While reporting to the Business Operations Director or designee, this role will provide critical support promoting and educating in the assigned territory. Frequent collaboration with the regional team, and other promotional resources to respond to their day-to-day sales and strategy direction related to product promotion activities. Engage in deep discussions with prescribers, hospital pharmacists, nurses and other important stakeholders in the territory

Responsibilities

• Promoting customer product in the assigned territory
• Actively perform, support and participate in all forms of sales activities and promotion, provide services to existing customers and prospects
• Determine the most crucial needs of key customers and carry them out to ensure that they receive first‑class customer care and service (market intelligence)
• Interact and communicate with the clients on a regular basis to receive useful market intelligence data (protocols, habits, new clinical trials, competitive landscape)
• Develop and manage a customer network of key accounts in the relevant indication for assigned territory
• Come up with a strategy to manage the account and set objectives about the account, targeting and segmentation
• Implement the Sales Action Plan for defined region to achieve the sales targets
• Support education on customer product for prescribers, hospital pharmacists and nurses
• Work in close collaboration and in full transparency with all internal and external stakeholders
• Drive processes in cross-functional environments
• Represent the client at national and international congresses in collaboration with the medical affairs department
• Regular controls and surveillance of sales and the wholesaler stock of medicinal product, reflecting needs of market

Requirements

• At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. At times, we take into consideration transferrable skills from previous roles.
• Bachelor’s degree in life sciences, nursing degree, or equivalent related experience, plus extensive sales experience in pharmaceutical or Biotechnology Company
• Valid driver’s license required
• Hospital business experience required
• Cardiology/interventional cardiology and pulmonology experience is strongly preferred
• Experience in tender business preferred
• Outstanding key account management planning and organisation skills
• An outstanding networker who identifies the touch points in each account that need to be influenced, the stakeholders involved and builds and executes plans that deliver sales success
• Strong analytical thinking and decision making skills
• Fluency in English
• Experience with wholesale, reimbursement procedures, and product launch
• Experience with heart/lung products in the special/orphan drug area is an advantage

Why Syneos Health?

Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.