Key Account Manager (m/f/x) – Immunoglobulins

CSL Plasma Inc.; Kraków; On-site; PLN 211,954 - 296,735; Full time

Benefits offered by this job

Comprehensive benefits package

Company car

Two additional leave days

Job summary

CSL Plasma Inc. is seeking a motivated Key Account Manager to drive sales performance in the Małopolskie and Podkarpackie regions. The role involves managing regional accounts and acting as the primary point of contact with customers.

The ideal candidate will have at least 3 years of experience in pharmaceutical sales and a proven ability to build relationships with healthcare professionals. This role offers the opportunity for professional growth within a global biotherapeutics leader.

Qualifications

• Minimum 3+ years of experience in pharmaceutical or biotech sales.
• Demonstrated experience in KOL development.
• Proven ability to improve patient outcomes with innovative approaches.

Responsibilities

• Drive sales performance and achieve targets within the region.
• Build and maintain relationships with Key Opinion Leaders (KOLs).
• Prepare and maintain accurate reporting of customer interactions.

Skills

Field sales experience

Strong communication skills in Polish and English

Analytical mindset

Relationship-building skills

Entrepreneurial mindset

Education

Bachelor's or Master's degree in Business, Life Sciences, Marketing

Tools

Veeva CRM 360

MS Office

Job description

## Key Account Manager (m/f/x) – Immunoglobulins (Małopolskie and Podkarpackie voivodeship)Applylocations: EMEA, PL, Warsaw, CSL Behringtime type: Full timeposted on: Posted Todayjob requisition id: R-280321# Key Account Manager (m/f/x) – ImmunoglobulinsTerritory to cover: Małopolskie and Podkarpackie voivodeship - ideal candidate location would be **Krakow**, PolandEmployment: Full-time, PermanentAt CSL, we are driven by a commitment to improving the lives of patients worldwide through innovative biotherapies. We are looking for a motivated Key Account Manager (KAM) to join our team in Poland. In this role, you will play a critical part in driving sales performance, strengthening customer relationships, and enhancing CSL's reputation within the medical and scientific community.This is a dynamic field-based role offering the opportunity to shape regional strategy, collaborate cross-functionally, and contribute directly to business growth and patient impact.Reporting to the Business Unit Head Immunoglobulins, the Key Account Manager is responsible for managing regional accounts, driving sales, and acting as the primary point of contact between CSL and customers within the assigned territory.**The Role:*** Drive sales performance and achieve targets within the assigned region* Build, develop, and maintain strong relationships with key stakeholders, including Key Opinion Leaders (KOLs)* Identify and acquire new accounts while expanding existing business opportunities* Act as the main interface between customers and CSL* Develop and execute regional plans aligned with EMEA and local strategies* Prepare and maintain accurate reporting of customer interactions in Veeva CRM 360* Monitor market trends, competitor activities, pricing, and market share* Manage tender processes in compliance with legal and ethical standards* Support product launches and lifecycle management activities* Identify customer needs and coordinate internally to provide solutions* Organize and participate in trainings, events, and scientific congresses* Ensure compliance with all CSL policies and guidelines* Provide backup support for other Key Account Managers as needed**Your Skills and Experience:*** Bachelor's or Master's degree in Business, Life Sciences, Marketing, or a related scientific field* Minimum 3+ years of experience in pharmaceutical or biotech sales, and/or product management* Strong field sales experience, including engagement with healthcare professionals and Key Opinion Leaders (KOLs)* Demonstrated experience in KOL / critical opinion leader development* Solid understanding of the local healthcare environment, pharmaceutical market, and relevant regulations* Experience in product launches, ideally within rare diseases or specialty medicine* Proven ability to optimize products, services, or patient pathways to improve patient outcomes* Track record of using innovative approaches to drive business results and enhance patient impact* Strong analytical mindset with the ability to interpret market data and trends* Excellent communication in Polish and English (written and spoken)* High level of integrity, professionalism, and accountability* Strong interpersonal and relationship-building skills* Entrepreneurial mindset with a proactive, results-driven, and positive attitude* Highly self-motivated with the ability to work independently in a field-based role* Proficiency in MS Office (Excel, PowerPoint, Word)* Willingness to travel extensively within the region (approx. 80%)**What we offer:*** A meaningful role in a global biopharmaceutical company where your work directly impacts patients' lives* Comprehensive benefits package including medical plans, life insurance, and retirement options* Company car provided for your field-based role* Two additional leave days dedicated to your wellbeing* Opportunities for professional growth, learning, and career development* A collaborative, values-driven and inclusive culture that values diversity and authenticity* Supportive leadership and a strong team environment**About CSL Behring**CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.**Our Benefits**For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.**You Belong at CSL**At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging**Equal Opportunity Employer**CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.