Key Account Manager

Paris Tobacco Company; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Annual bonuses

Holiday gifts

Professional development opportunities

Job summary

Paris Tobacco Company is seeking an experienced Key Account Manager to develop its retail business in Poland and manage strategic customer relationships across its product portfolio. You will drive sales growth, secure listings, and negotiate commercial agreements with major retail chains.

You will work with Sales, Marketing, Finance and Business Operations to expand distribution, strengthen market presence and deliver sustainable results. Fluency in Polish and English is required.

Qualifications

• Bachelor's degree in Business, Marketing, Economics or a related field.
• Minimum 5 years in Key Account or National Account management within FMCG in Poland.
• Proven track record in acquiring new retail accounts and securing product listings.
• Strong relationships with buyers and category managers in Polish retail networks.
• Experience with tobacco, nicotine pouches, vape products or similar regulated FMCG.
• Excellent communication and analytical skills; fluent Polish and English.
• Willingness to travel frequently within Poland and occasional international trips.

Responsibilities

• Develop and implement the key account strategy and business plans for Poland.
• Identify and develop strategic retail accounts across convenience stores, discounters, supermarkets, wholesalers, petrol networks and vape/tobacco retailers.
• Manage and expand relationships with existing key accounts to drive listings, distribution, sales growth and brand visibility.
• Lead negotiations on listing fees, margins, terms, promotions and payment conditions.
• Coordinate product listings and launches, onboarding, documentation and logistics.
• Develop joint business plans, sales forecasts and account development strategies.
• Coordinate promotional activities and in-store execution with internal teams and customers.
• Monitor sales, trade spending, market trends and competitor activity; identify growth opportunities.
• Collaborate with internal departments and field sales to achieve objectives.

Skills

Key Account Management

Negotiation

Sales Forecasting

MS Office

Polish language

English language

Education

Bachelor's degree in Business/Marketing/Economics

Tools

Excel

PowerPoint

Job description

We are looking for an experienced Key Account Manager to develop our retail business in Poland, manage strategic customer relationships and drive sales growth across our product portfolio, including.

In this role, you will be responsible for developing existing accounts, acquiring new retail partners, securing product listings and negotiating commercial agreements. You will work closely with Sales, Marketing, Finance and Business Operations teams to expand distribution, strengthen market presence and deliver sustainable business results.

Key Responsibilities

• Develop and implement the key account strategy and business development plans for the Polish market.
• Identify, acquire and develop strategic retail accounts across convenience stores, discounters, supermarkets, wholesalers, petrol station networks and specialist vape and tobacco retailers.
• Manage and expand relationships with existing key accounts, driving product listings, distribution, sales growth and brand visibility.
• Build and maintain strong relationships with buyers and category managers, identifying new business opportunities and developing commercial proposals.
• Lead commercial negotiations covering listing fees, margins, trading terms, promotional budgets and payment conditions.
• Manage the full product listing and launch process, coordinating customer onboarding, product setup, documentation and logistics.
• Develop joint business plans, sales forecasts and account development strategies, monitoring performance against agreed targets.
• Coordinate promotional activities, product availability and in-store execution with internal teams and customers.
• Monitor sales performance, trade spending, market trends and competitor activities, identifying opportunities for business growth.
• Cooperate with internal departments and Field Sales Representatives to ensure effective account management and achievement of commercial objectives.

Requirements

• Bachelor's degree in Business, Marketing, Economics or a related field.
• Minimum 5 years of experience in Key Account Management or National Account Management within the FMCG industry in Poland.
• Proven track record in acquiring new retail accounts, securing product listings and developing business with major retail chains.
• Established relationships with buyers and category managers within Polish retail networks would be a strong advantage.
• Experience in tobacco, nicotine pouches, vape products or other regulated FMCG categories will be an advantage.
• Strong understanding of the Polish retail market, distribution channels and commercial terms.
• Proven negotiation, commercial and analytical skills, including experience in sales forecasting and business planning.
• Excellent communication, relationship-building and organisational skills.
• Fluent Polish and English, both written and spoken.
• Very good knowledge of MS Office, particularly Excel and PowerPoint.
• Valid driving licence and willingness to travel frequently within Poland, with occasional international business trips.

What We Offer

• Stable employment with opportunities for salary growth in line with skills development and performance.
• Private medical care.
• Annual bonuses and holiday gifts.
• The opportunity to gain experience in a dynamic, international sales environment.
• Opportunities for professional development and continuous skills enhancement.
• Direct collaboration with senior management and cross-functional teams.

About us:

Paris Tobacco Company is building a brand with a lasting legacy and a positive impact on current and future generations. We operate in the lifestyle products and services sector, focusing on developing our portfolio, strengthening our brands and creating innovative solutions through new ideas and research.

We are a growing, international organisation where employees have the opportunity to take ownership, work closely with senior management and have a direct impact on the development of the business.