Key Account Manager

Fazer; Warszawa; On-site; PLN 167,000 - 190,000; Full time

Job summary

Fazer Poland is growing its iconic confectionery brands and building long-term partnerships with leading Polish retailers. We are looking for a commercially driven professional who enjoys developing business, building customer partnerships and working cross-functionally to deliver sustainable growth.

Key responsibilities include managing relationships with key retail customers, delivering sales, distribution and profitability targets, negotiating commercial agreements and promotions, and

Qualifications

• Experience in FMCG sales or junior/key account management.
• Understanding of P&L, category management and trade marketing.
• Strong commercial mindset and analytical skills.
• Ability to build long-term customer partnerships and manage customers holistically.
• Proactive approach and ability to identify future customer needs.
• Excellent communication and negotiation skills.
• Very good command of English and Polish.

Responsibilities

• Managing and developing relationships with key retail customers.
• Delivering sales, distribution and profitability targets.
• Negotiating commercial agreements and promotional activities.
• Preparing business reviews, forecasts and customer presentations.
• Coordinating new product launches and customer activations.
• Managing customers holistically and taking ownership of their business development.
• Anticipating future customer needs and transforming them into business opportunities.

Skills

FMCG sales experience

Account management

P&L understanding

Category management

Trade marketing

Communications & negotiation

English & Polish proficiency

Job description

At Fazer, our driving force is the shared commitment to bringing joy and well-being to people through high-quality, innovative, and sustainable offerings. As we set our sights on the future, we're gearing up to be a consumer-centric, truly international FMCG company, focused on significant growth and improved profitability. We invite you to join us on this exciting journey as we elevate our brands and create meaningful experiences for our consumers and customers.

At Fazer Poland, we are growing our iconic confectionery brands Dumle and Geishaand building long-term partnerships with the assigned leading Polish retailers. We are looking for a commercially driven professional who enjoys developing business, building customer partnerships and working cross-functionally to deliver sustainable growth.

Key responsibilities include:

• Managing and developing relationships with key retail customers.
• Delivering sales, distribution and profitability targets.
• Negotiating commercial agreements and promotional activities.
• Preparing business reviews, forecasts and customer presentations.
• Coordinating new product launches and customer activations.
• Managing customers holistically and taking ownership of their business development.
• Anticipating future customer needs and transforming them into business opportunities.

Compensation

The base salary of this position is between PLN 15 000 – PLN 17 000 / month depending on the knowledge and professional experience of the selected candidate. This role is eligible for annual bonus plan (as confirmed each year separately by Fazer) with a target level earning potential of 10 % of annual salary.

In addition, we offer a range of benefits including for example discounts to Fazer products and well-being benefits, such as private healthcare package.

We are looking for a commercially driven professional who can build long-term customer partnerships and drive sustainable business growth. You take a proactive approach to customer development, work effectively across functions, and turn insights into actions that create value for both customers and Fazer. You are self-driven, highly independent, and motivated by building new opportunities, taking ownership, and delivering results.

We expect you to have:

• Experience in FMCG sales, Junior/Key Account Management or another commercial role.
• Understanding P&L, Category Management, and Trade Marketing.
• Strong commercial mindset and analytical skills.
• Ability to build long-term customer partnerships and manage customers holistically.
• Proactive approach and ability to identify future customer needs.
• Excellent communication and negotiation skills.
• Very good command of English and Polish.