JV Solution Lab Business Architect | Technology Managed Services

PwC Polska; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Work flexibility

Development and upskilling

Wide medical and wellbeing program

Individual benefits package

Paid volunteering hours

Additional paid Birthday Day off

Job summary

A leading consulting firm in Poland seeks a Technology Managed Services Business Architect who will oversee client activation and solution delivery for managed services. The ideal candidate will possess strong leadership, problem-solving, and communication skills, and have experience with technology solutions. This role offers a hybrid working model along with various benefits like medical packages, flexible work hours, and development opportunities.

Qualifications

• Ability to align cross border teams and ensure proactivity.
• Understanding of Technology Managed Services propositions.
• Experience working on bids and proposals.
• Strong consulting and leadership experience.
• Delivery of managed services solutions and problem solving.
• Ability to build relationships across levels and influence outcomes.
• Proactive approach to solving client problems and delivering solutions.
• Excellent communication and team coaching skills.
• Strong project and program management experience.
• Entrepreneurial mindset and focus on client value.

Responsibilities

• Govern client activation and solution delivery for managed services.
• Collaborate with Service Architects for service design.
• Drive activities to increase Managed Services pipeline.
• Co-design pilots and oversee transition to steady-state managed services, evaluating outcomes and lessons learned.
• Participate in pre-sales activities, leading or shaping client engagements where MSPs are defined or structured.
• Drive activities across territories and service towers to grow the Managed Services pipeline.

Skills

Leadership skills

Problem-solving

Communication skills

Project management

Collaborative

Commercial acumen

Client relationship building

Time management

Project management

Entrepreneurial mindset

Job description

As a Technology Managed Services Business Architect, you will be part of the JV Solution Lab team, supporting the growth of the Managed Services business across PwC DE and PwC CEE territories. The role acts as a key design and governance authority for Technology managed service offerings, ensuring that services are scalable, repeatable, commercially viable, and aligned with agreed methodologies and quality standards across territories.

Your future role:

• End‑to‑end ownership and governance of client activation, solution activation (including solution design & delivery) and engagement activation activities from a process and methodology perspective for a generic technology managed service ,
• Engage and collaborate with the Service Architects from the Service Towers learly translating business, commercial and operational requirements into service designs in close partnership with technical solution owners,
• Work closely with Business and Client Engagement Managers with regards to opportunities ensuring consistency of value proposition, service scope and commercial logic (e.g. consulting role for business case, pricing, go to market and market activation, marketing),
• Co‑design and oversee execution of pilots during the transition phase (pilot and stabilize) for the service including evaluation of pilot outcomes, identification of lessons learned, and ensuring readiness for handover into steady‑state managed service operations,
• Participate in pre‑sales activities with the clients, including workshops and demos leading or shaping client engagements where managed services require definition, transformation or structuring,
• Proactively drive activities across multiple territories, service towers and industries to increase Managed Services pipeline,
• Support collaboration between Germany and CEE Territories, Lines of Services, Industries and Service Towers to raise awareness about managed service solutions,
• Actively contribute to the network of key stakeholders across Germany and CEE territories, Service Towers and Industries,
• Ensure that managed service designs follow agreed methodologies, service patterns and governance frameworks, enabling reuse and scalability across clients and territories.

Apply if you have:

• Ability to align cross border teams, ensuring buy–in and proactivity from the teams,
• Understanding of Technology Managed Services propositions, including AES, Cloud, Data Analytic, AI, Cybersecurity,
• An understanding of the role of all parts of the delivery ecosystem, e.g. business, operational delivery, technology,
• Experience working on bids / proposals,
• Consulting skills,
• Effective leadership skills,
• Experience in solutioning or delivering Managed Services,
• Willingness to collaborate with a range of stakeholders,
• Proactive approach to problem‑solving and delivering client solutions,
• Ability to develop and nurture strong relationships at all levels,
• Strong influencing, team working and coaching skills,
• Strong verbal and written communication skills,
• Strong problem solving focus,
• Project and program management,
• Entrepreneurial approach and mindset,
• Passion about client service,
• Commercial acumen with the ability to balance client value, delivery feasibility and long‑term service sustainability,
• Ability to work to tight deadlines,
• Ability to see tasks through to the end and meet tight deadlines, taking responsibility for their completion and maintaining quality throughout,
• Ambition and you are success driven,
• Excellent time management and personal organisational skills.

Nice to have:

• Managed Service background,
• Technology solutioning,
• Consulting background,
• Operational solutioning,
• Experience in bid teams.

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• Wide medical and wellbeing program - medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counselling,
• Possibility to create your individual benefits package (a.o. lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• Apply,
• Talk to our recruiter on a short HR screening call,
• Get to know us better during the interviews.

Send your application today! In case you have any additional questions, contact us: [e-mail].

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