Junior Transaction Processing Analyst

tateandlyle; Łódź; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Lunch subsidy

Work from home benefits package

Languages assistance program

Personal trainer

Life Insurance

LinkedIn Learning Platform access

Employee Assistance Program

Job summary

Tate & Lyle in Łódź is seeking a Collection Specialist to manage outstanding receivables and drive timely payments. You will monitor balances, contact customers to resolve delays, and coordinate with Sales and Finance to minimize risk and ensure accurate accounting.

The role requires AR experience in an international setting, solid MS Office skills, and strong communication in English. Hybrid work options and comprehensive benefits are offered.

Qualifications

• Ideally AR experience in an international organisation or shared services.
• Degree or diploma in Finance and Accounting, Economy, or related field.
• Strong communication skills in English; additional languages are a plus.

Responsibilities

• Keep track of outstanding invoices and ensure adherence to payment terms.
• Regularly contact clients by phone or email to remind about overdue payments.
• Maintain accounts with adjustments, write-offs, refunds and related actions.
• Report portfolio status in the system and via summary emails.
• Identify financial risks of uncollectible cash and escalate to leadership.
• Monitor reconciliations for third-party and intercompany accounts.
• Collaborate with Sales, Customer Service and Finance to resolve payment issues.
• Prepare and submit required reports; ensure compliance with policies.
• Participate in internal and external audits.

Skills

Finance knowledge

Excel skills

English proficiency

Communication skills

Attention to detail

Time management

Relationship building

Problem solving

Education

Degree in Finance and Accounting or related field

Tools

SAP

MS Office

Job description

ABOUT US

Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people - to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet.

Tate & Lyle Global Shared Services Centre in Łódź is the principal location for handling the business support activities and processes for Tate & Lyle, both transactional as well as value-added business partnering support. Starting operations in 2011 with less than 50 people, we now have over 350 employees supporting operations globally. We have 30 teams operating in Łódź to provide service in the areas of Finance, Customer Service, Procurement, HR/People Services, and IS/IT.

ROLE PURPOSE

Collection Specialist aims to manage and oversee the collection of the outstanding receivables from customer and ensure that debts are collected in a timely and efficient manner.

MAIN ACCOUNTABILITIES

• Keeping track of outstanding invoices and ensuring that clients are adhering to their payment terms.
• Regularly contacting clients via phone, email, or other communication methods to remind them of overdue payments and to resolve any issues that may be delaying payment. Keeping customer contact data up to date in the system.
• Maintaining assigned accounts in terms of coordinating necessary adjusts, clearings, write offs, refunds and other actions to keep the portfolio in order. Proactively addressing and resolving any disputes or discrepancies that clients may have regarding their invoices or payments.
• Regularly reporting the status of documents in the assigned portfolio via providing relatable description in the system, attending in calls, writing summary emails and such.
• Identifying a potential financial risk of uncollectable cash as well as other process obstacles and highlighting it to the Team Leader and/or Coordinator.
• Monitoring of assigned accounts reconciliation for both third party and Intercompany.
• Working closely with other departments such as sales, customer service, and finance to ensure that any issues affecting payment are resolved promptly.
• Prepare and submit reports as required.
• Ensure compliance with organizational policies and procedures.
• Participation in internal and external audit.

PERFORANCE MEASURES

• KPIs relating to service and process efficiency and effectiveness.
• Internal control measures.
• Number of improvements introduced/ project accomplished.
• Accomplishment of yearly individual and company objectives.
• Accuracy and timelines of tasks performed.
• Quality of professional communication, identification the needs of customers and responding with appropriate actions which build long term relationships.

COMPETENCIES, SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS

QUALIFICATIONS

Degree/diploma in Finance and Accounting, Economy, or a related field.

EXPERIENCE

AR experience gained in an international organisation (ideally shared services).

Customer handling, customer service or other work that requires professional communication.

SKILLS / KNOWLEDGE

• Basic Finance and Accounting knowledge.
• Basic skills on MS Office applications, especially Excel.
• Good command of the English language, both verbal and in writing.
• Additional language will be an advantage.
• SAP knowledge would be an advantage.
• Excellent communication skills, both written and verbal.
• Ability to work independently and meet deadlines.
• Ability to build and maintain relationship with customers.
• Proactive mindset and a problem-solving approach.
• Strong attention to detail and organizational abilities.
• Knowledge of other Orders to Cash processes would be an advantage.

WHAT WE CAN OFFER YOU

• Extensive development opportunities and programs (vertical & horizontal promotions, foreign assignments, projects, broad range of internal & external training)
• Private medical care, including dental care
• MyBenefit Platform, including Multisport
• Lunch subsidy
• Work from home benefits package
• Languages assistance program
• Personal trainer
• Life Insurance
• LinkedIn Learning Platform access
• Employee Assistance Program (an online platform to support your well-being) and Mental Wellness University
• Possibility to participate in various programs & projects, inc