Junior Project Support Specialist with Dutch IRC305250

GlobalLogic; Wrocław; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Office work in Wroclaw

Job summary

GlobalLogic in Wrocław invites fresh graduates to join our new team as a Dutch-speaking support specialist. You will provide front-line assistance to clients, handle inquiries, and work within our IT service environment.

Ideal candidates have Dutch (B2) and English (B2), strong analytical thinking, and teamwork. You will operate in a ticketing system and help maintain data confidentiality, with opportunities to grow in an inclusive, globally connected company.

Qualifications

• Mandatory knowledge of Dutch at B2 level.
• English knowledge at B2 level.
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have GIS system experience.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

Dutch language

English language

Analytical thinking

Teamwork

Attention to detail

Client focus

Annotation

GIS experience

Tools

Ticketing system

Job description

Description

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Description

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using Dutch , and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

• Important details:
• Work from the office
• Standard working hours
• Monday-Friday

Requirements

• Mandatory knowledge of Dutch language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus
• Nice to have : GIS system experience.

Job responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.