Junior IT Support & Project Assistant – German

Hitachi Vantara Corporation; Wrocław; On-site; PLN 40,000 - 60,000; Full time

Job summary

GlobalLogic in Wrocław is seeking a German-speaking junior support specialist to join our IT team and work in the office. You will respond to inquiries, learn the ticketing system, and contribute to high-quality service while aligning with project policies.

This entry-level role emphasizes collaboration, attention to detail, and client focus, with opportunities to grow within a DEI-valuing company and across GlobalLogic projects.

Qualifications

• Must have German language knowledge (B2+).
• English knowledge at B2+ level or higher.
• Analytical thinking required.
• Ability to work in a team.
• Ability to understand project policy guidelines.
• Good hands-and-eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have GIS experience.

Responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

German language

English language

Analytical thinking

Teamwork

Project policies

Annotation

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic in Wrocław is seeking a German-speaking junior support specialist to join our IT team and work in the office. You will respond to inquiries, learn the ticketing system, and contribute to high-quality service while aligning with project policies.

This entry-level role emphasizes collaboration, attention to detail, and client focus, with opportunities to grow within a DEI-valuing company and across GlobalLogic projects.