(Junior) Credit & Risk Management Analyst (m/f/diverse)

Lufthansa Group Business Services; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working possible

Flight privileges

Health programs / health days

Flexible working hours

Employee events

Development programs / Training

Relocation support

Free parking

Lockers for cyclists / sportsmen

Job summary

Lufthansa Group in Kraków is seeking a BSP Risk & Cash Office Analyst/Specialist to help ensure secure financial operations across the business. You will assess customer risk, support cash management, and serve as a trusted partner to stakeholders worldwide with ownership and expertise.

Key duties include generating D&B reports, monitoring agents, analyzing sales risk in Tableau, and preparing data and reports.

Qualifications

• Master/Bachelor degree in economics or related field, or at least 3rd year of studies.
• Minimum 1 year of professional experience in Finance/Revenue Accounting or similar.
• Proficient English and MS Excel (Pivot Tables, charts) are advantageous.
• CV/Resume required; permit to work in Poland.

Responsibilities

• Ordering D&B reports upon requests.
• Triggering alert process based on D&B data.
• Airline watchlist data analysis.
• Quality check of financial data provided by other group companies.
• Preparing agent portfolios and monitoring IATA agents.
• Assignment and deletion of ticketing authority.
• Handling Cash/CC sales limits in Amadeus Sales Watcher.
• Preparing various data/reports on requests.
• Cooperation with Process Architects to improve processes.

Skills

English proficiency

Analytical thinking

Attention to detail

Team player

Customer orientation

Education

Master's or Bachelor's degree in economics or related field

3rd year in economics disciplines

Tools

MS Excel

Pivot tables

Charts

Job description

Join our team as a BSP Risk & Cash Office Analyst/Specialist and help ensure the smooth and secure flow of financial operations across the business. In this role, you'll assess and monitor customer risk, support cash management processes, and act as a trusted partner for stakeholders worldwide by handling diverse operational requests with a high level of ownership and expertise.

Tasks

Among cash office activities:

• Ordering D&B reports upon requests
• Triggering alert process based on D&B data
• Airline watchlist data analysis
• Quality check of financial data provided by other group companies

Among BSP Risk monitoring activities:

• Identifying and constant monitoring of IATA agents
• Evaluation of agent sales risk and behavior based on different data in Tableau
• Preparing agent’s portfolio
• Assignment and deletion of ticketing authority
• Handling Cash/CC sales limits in Amadeus Sales Watcher
• Preparing various data/reports on requests
• Cooperation with Process Architects in order to ensure process optimization and standardization
• Perform all other duties assigned or delegated by supervisors

Benefits

• Hybrid working possible
• Flight privileges
• Health programs & health days
• Flexible working hours
• Employee events
• Development programs / Training options
• Relocation support
• Free parking
• Lockers for cyclists / sportsmen

Requirements

• Master/Bachelor degree or at least accomplished 3rd year of studies in economic disciplines
• Minimum 1 year of professional experience in Finance/Revenue Accounting or similar will be and asset
• Good command of English
• Good Command of MS Excel, Pivot table, charts, will be an asset
• Diligent, independent and systematic approach to work
• Analytical and conceptual mindset
• Numeric skills
• Team player
• Customer orientation
• Flexibility and adaptability to frequent changes in the process
• CV/Resume required
• Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.