Junior Administration Specialist

U.S. Bank; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Professional training

Full-time contract

Mon-Fri schedule

Comprehensive medical care

Dental care

Group insurance

Multisport card

Language classes

Job summary

U.S. Bank is seeking a detail-oriented administrator to process customer documents and maintain account records in a hybrid environment. You will ensure regulatory compliance and resolve discrepancies while providing timely responses to email inquiries.

This role offers training, full-time employment, and a structured career path within an international team. The position emphasizes accuracy, communication in English, and a proactive approach to learning, with Monday–Friday work and

Qualifications

• Knowledge of English to communicate with colleagues and superiors (B2).
• Accuracy and attention to detail when working with documentation and data.
• Analytical approach to problems.
• Negotiation and interpersonal skills.
• Enthusiasm and willingness to learn.
• Availability to work on a hybrid basis.
• Experience in administrative positions welcome.

Responsibilities

• Process customer documents and update accounts.
• Check client documents to ensure regulatory compliance.
• Resolve discrepancies in customer accounts.
• Maintain a register of all documents.
• Create and file reports.
• Respond to internal and external customer queries (mainly by email).

Skills

English B2

Attention to detail

Analytical thinking

Negotiation skills

Time management

Administrative experience

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Responsibilities

• Processing customer documents and updating accounts
• Checking client documents to ensure compliance with regulations
• Resolving discrepancies in customer accounts
• Maintaining a register of all documents
• Creating and filing reports
• Responding to internal and external customer queries (mainly by email)

Requirements

• Knowledge of English to communicate freely with colleagues and superiors (B2)
• Accuracy and attention to detail when working with documentation and data
• Analytical approach to problems
• Negotiation and interpersonal skills
• Enthusiasm and willingness to learn
• Effective time management to ensure timely completion of assigned tasks
• Availability to work on a hybrid basis
• Experience in administrative positions welcome

We Offer

• Professional training to prepare you for the job - no previous experience required
• A contract of employment, full-time position
• Work from Monday to Friday
• Excellent benefits package including comprehensive medical care, dental care, group insurance, Multisport card and language classes
• International environment and high working standards
• Professional training, opportunity to develop your career path within the organisational structure, support in career planning
• Working in a dynamic team with a supportive inclusive culture and strong values
• Interaction with employees and managers from all over Europe
• Friendly atmosphere and comfortable working environment

Hybrid/flexible schedule: The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.
• We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends.

Further details of the compensation package will be provided upon application.

Closing Date

Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.