IT Supporter - Poland

Global Wind Service (UK) Ltd; Szczecin; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading renewable energy company in Szczecin is seeking an experienced IT Supporter to provide 1st and 2nd level support to its users. The ideal candidate will have a relevant IT background and experience with Active Directory and Office 365 Administration. This role offers a full-time employment contract with private healthcare and a hybrid work model.

Benefits

Private healthcare

Life insurance

Pre-paid cards after 3 months

Supportive colleagues

Flexible daily tasks

Qualifications

• Proven experience in a similar position.
• Able to communicate technical knowledge to users.
• Valid driving license.

Responsibilities

• 1st and 2nd level support for IT issues.
• Managing requests and problems in Zendesk.
• Administration of IT user onboarding.

Skills

IT background

Active Directory management

Office 365 Administration

Fluent English

Knowledge sharing

Education

Relevant IT education

Tools

Zendesk

MS Intune

SharePoint

Job description

We are looking for an IT Supporter to be based in our office in Szczecin (Poland). You will be responsible for all aspects of IT support for everyone employed by Global Wind Service. We are seeking a candidate who is solution-oriented, patient, self-motivating and with the ability to multitask.

The candidate will have a key stake in enabling users to work effectively across our IT Platforms and will be highly involved in the administration and support of our Microsoft platform and products.

Responsibilities

• 1st and 2nd level support for ITrelated issues and requests
• Managing requests and problems in Zendesk ticketing system
• Administration of IT user onboarding, offboarding and access permissions
• Maintenance, assignment and tracking of IT equipment (Laptops, mobile phones etc.)
• Recycling of IT equipment / handling of equipment orders
• Preparation of user guides / assistance with education of users
• Follow up on security incidents with end users
• Coordination of equipment purchases with our IT partners

Requirements

• Relevant IT background, preferably with education in that field and proven experience in a similar position
• Experience with management of Active Directory / MS Entra, MS Intune
• Knowledge of Office 365 Administration, Office 365 package and SharePoint
• Structured, flexible, systematic, cooperative and communicative at all levels
• Open-minded with patience and respect for other cultures and high standards for own work as well
• Able to communicate and share knowledge about IT in a language which all of the users understand
• Fluent English spoken and written
• Valid driving license

What we offer

• Full time employment contract (3 months of trial period, afterwards an unlimited contract)
• Private healthcare, life insurance and pre-paid cards after 3 trial months
• Supportive colleagues from different units all around the world
• Hybrid work model and flexibility in your daily tasks
• A dynamic, inclusive and informal work culture

Ready to shape the future of offshore wind? Apply now and bring your expertise where it matters.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

Would you like to become part of our team?

If you would like to join our team, please register your CV and application with us online. It will be reviewed and carefully evaluated in relation to the position and skills required.

If you send us an unsolicited application, we will get back to you if we have any vacant positions that matches your profile.

We treat all equally

Global Wind Service is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.