IT Supporter - Poland

Global Wind Service; Szczecin; Hybrid; PLN 40,000 - 60,000; Full time

Job summary

A leading renewable energy company in Szczecin is seeking an IT Supporter to provide comprehensive IT support. The ideal candidate will have a relevant IT background, experience with Active Directory and MS Intune, and be fluent in English. This role offers a full-time employment contract, private healthcare, life insurance, and a dynamic work culture with flexibility. Apply now to contribute to the future of offshore wind.

Benefits

Private healthcare

Life insurance

Pre-paid cards

Supportive colleagues

Flexible tasks

Qualifications

• Relevant IT background with proven experience in a similar position.
• Experience with management of Active Directory / MS Intune.
• Knowledge of Office 365 Administration and SharePoint.

Responsibilities

• 1st and 2nd level IT support for issues and requests.
• Managing requests in the Zendesk ticketing system.
• Device management in Microsoft Intune.

Skills

IT support

Multitasking

Communication

Problem-solving

Education

Relevant IT education

Tools

Active Directory

MS Intune

Office 365

Job description

Overview

We are looking for an IT Supporter to be based in our office in Szczecin (Poland). You will be responsible for all aspects of IT support for everyone employed by Global Wind Service. We are seeking a candidate who is solution-oriented, patient, self-motivating and with the ability to multitask. The candidate will have a key stake in enabling users to work effectively across our IT Platforms and will be highly involved in the administration and support of our Microsoft platform and products.

Responsibilities

• 1st and 2nd level support for ITrelated issues and requests
• Managing requests and problems in Zendesk ticketing system
• Device management in Microsoft Intune
• Administration of IT user onboarding, offboarding and access permissions
• Various software license administration
• Maintenance, assignment and tracking of IT equipment (Laptops, mobile phones etc.)
• Recycling of IT equipment / handling of equipment orders
• Preparation of user guides / assistance with education of users
• Follow up on security incidents with end users
• Coordination of equipment purchases with our IT partners

Qualifications

• Relevant IT background, preferably with education in that fieldand proven experience in a similar position
• Experience with management of Active Directory / MS Entra, MS Intune
• Knowledge of Office 365 Administration, Office 365 package and SharePoint
• Structured, flexible, systematic, cooperative and communicative at all levels
• Open-minded with patience and respect for other cultures and high standards for own work as well
• Able to communicate and share knowledge about IT in a language which all of the users understand
• Fluent English spoken and written
• Valid driving license

What we offer

• Full time employment contract (3 months of trial period, afterwards an unlimited contract)
• Private healthcare, life insurance and pre-paid cards after 3 trial months
• Supportive colleagues from different units all around the world
• Hybrid work model and flexibility in your daily tasks
• A dynamic, inclusive and informal work culture

Ready to shape the future of offshore wind? Apply now and bring your expertise where it matters.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.