IT Governance Manager | f/m/d

ERGO; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Remote working

Flexible working hours

CSR activities

Training & development

Job summary

ERGO Technology & Services S.A. (ET&S) seeks an IT Governance Manager to design and manage legal governance frameworks ensuring compliance with internal policies, contracts, and regulations.

You will lead governance across legal, compliance, risk, IT and business, translating needs into practical rules and controls. The role covers requirement analysis, framework design, implementation, and continuous improvement with a data-driven and Gen AI-enabled compliance mindset.

Qualifications

• Fluent English in professional context.
• Several years in legal/compliance/regulatory/governance roles.
• University degree in Law or equivalent with strong regulatory focus.
• Solid IT governance, risk management, and regulatory foundations.
• Knowledge of data protection, information security, outsourcing risk or sector-specific regulation.
• Ability to translate complex topics into clear policies and guidance.
• Experience drafting, reviewing, and negotiating contracts and policies.
• Experience with legal documentation, versioning, and audit-ready record-keeping.
• Experience collaborating with legal, compliance, IT, risk and business teams.

Responsibilities

• Design, develop, and manage legal governance frameworks and policies.
• Lead governance processes with stakeholders from legal, compliance, risk, IT and business.
• Translate regulatory needs into practical rules and controls.
• Own end-to-end governance from requirements to implementation and improvements.
• Support training, guidance, and rollout of frameworks across the org.
• Collaborate to assess legal risks and develop controls.
• Assist with audits and responses for regulators and auditors.

Skills

Fluent English

Legal/compliance experience

IT governance knowledge

Regulatory understanding

Analytical thinking

Contract drafting

Cross-functional collaboration

Ownership and reliability

Communication skills

Process improvement

Education

Law degree or equivalent

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

As an IT Governance Manager, you will design, develop, and manage legal frameworks to ensure compliance with internal policies, contracts, and regulations. You will lead legal governance processes in collaboration with stakeholders from legal, compliance, risk, IT, and business areas. This role is key in building scalable, robust frameworks that clearly define responsibilities and protect sensitive information, translating organizational and regulatory needs into practical rules and controls.

We seek an experienced, motivated professional to own end-to-end legal governance – from requirement analysis and assessment to framework design, implementation, and continuous improvement, while advancing data-driven and (Gen)AI-enabled legal compliance.

How you will get the job done

• designing, reviewing, and maintaining legal frameworks (e.g. via IT Framework Agreement, policies, guidelines, standards) to ensure compliance with statutory, regulatory, and contractual requirements
• drafting, negotiating, and standardizing legal documents (e.g. contracts, terms and conditions, internal policies) in alignment with business and IT governance needs
• interpreting and assessing the impact of new laws, regulations, and industry standards on internal processes and frameworks, and translating them into concrete internal rules and measures
• collaborating closely with legal, compliance, risk, IT governance, and business stakeholders to gather requirements, evaluate legal risks, and develop suitable governance and control mechanisms
• supporting the implementation and rollout of legal frameworks across the organization, including training, guidance, and communication to relevant stakeholders
• identifying opportunities to improve legal and governance processes (e.g. simplifying procedures, harmonizing guidelines, closing gaps in controls) and implementing enhancements
• contributing to legal and compliance risk assessments and audits, including preparation of documentation and responses for internal and external auditors or regulators

Skills and experience you will need

• fluency in English
• several years of experience in a legal, compliance, regulatory, or governance function (e.g. In-house Legal, Compliance Officer, regulatory affairs, IT governance with legal focus)
• university degree in Law or a comparable qualification with a strong legal/regulatory focus (e.g. LL.B., LL.M., state examination, or equivalent), or substantial practical legal/compliance experience
• solid understanding of IT governance, compliance, risk management, or corporate governance, and their legal/regulatory foundations
• strong knowledge of relevant regulatory landscapes (e.g. IT governance regulations, data protection, information security, outsourcing/third-party risk, sector-specific regulation) – or a strong willingness to build this expertise
• strong analytical and structured thinking, with the ability to translate complex legal and regulatory topics into clear policies, procedures, and practical guidance
• experience in drafting, reviewing, and negotiating contracts, policies, and other legal documents
• experience with legal documentation, versioning, and audit-proof record-keeping
• understanding of confidentiality, data protection, and access management principles in relation to legal and compliance information
• experience working with cross-functional stakeholders (e.g. legal, compliance, IT, risk, business) in agile or project-based environments
• high level of ownership and reliability, with the ability to drive legal and regulatory topics independently and meet deadlines
• excellent communication skills, including explaining complex legal and regulatory requirements to both legal and non-legal audiences (e.g. management, IT, business teams)
• proactive, solution-oriented mindset with a focus on continuous improvement of legal and governance frameworks and processes

What we offer

Let's be healthy

– medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

– work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

– we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

– each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

– company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

– every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!