IT Business Analyst WMS

Galderma Services Poland sp. z o.o.; Kraków; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work

Career development

Job summary

Galderma is seeking an IT Business Analyst WMS in Kraków on a hybrid schedule (3 days in office). The role acts as a bridge between business stakeholders and IT to support warehouse management initiatives, drive value from IT solutions, and improve master data, serialization, and traceability across the supply chain.

You will partner with operations, analyze processes, define requirements, help plan roadmaps, and work with external partners to ensure high-quality service levels.

Qualifications

• Proven track record as an IT BA in SCM/logistics.
• Experience with WMS systems and data integration.
• Ability to translate business requirements into scalable IT solutions.

Responsibilities

• Collaborate with business and IT to shape demand and align with strategy.
• Analyze processes and data to identify efficiency opportunities.
• Lead scoping and qualification of business demands.
• Support roadmap planning and resource forecasting.
• Contribute to solution design and deployment activities.
• Manage external partners and service escalations.

Skills

IT BA

Supply Chain

WMS Experience

Stakeholder Mgmt

English Proficiency

Tools

Infor WMS

Job description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: IT Business Analyst WMS

Location: Cracow, Hybrid (3 days a week from office)

Job Description:

The IT Business Analyst WMS acts as the link between Business and IT, supporting Operations Supply Chain service owners by bringing transparency, alignment, and guidance across both functions for warehouse management-related topics. The role helps maximize value from IT solutions by supporting strategic planning, roadmap development, and continuous process improvement across the IT for Operations landscape. This role works closely with business stakeholders and IT teams to define demand, shape requirements, support solution design and delivery, and ensure business value is realized over time. The position also plays an important role in strengthening warehouse process capabilities, improving system performance and service levels, and supporting high-quality master data across supply chain, serialization, and traceability processes.

Key Responsibilities:

• Partner with business stakeholders and IT teams to identify, assess, and shape demand in line with business and IT strategy.
• Analyze existing processes, requirements, data, and trends to define scope and identify opportunities for simplification, efficiency, and enhancement.
• Lead scoping and qualification activities for business demands, clarifying requirements and engaging the right internal and external partners where needed.
• Support strategic planning and roadmap creation, including resource forecasting, milestone definition, and budget planning.
• Contribute to solution design, delivery, deployment, and run activities, including business case development, benefit tracking, and support readiness.
• Manage external partners and suppliers supporting ongoing operations and continuous improvements, acting as an escalation point where required.
• Collaborate across IT and business teams to improve service levels, security compliance, user satisfaction, and the overall value delivered by systems supporting warehouse and master data processes.

Skills & Qualifications:

• Solid experience as an IT Business Analyst in Supply Chain, Logistics, or Warehouse Management environments.
• Hands-on expertise with a Warehouse Management System (Infor WMS experience is a strong plus)
• Strong understanding of end-to-end warehouse processes (inbound, cross-docking, picking, packing, shipping, inventory control, replenishment) and the ability to translate physical operations into system logic.
• Proven ability to map as-is and to-be processes and perform gap analysis to align business needs with standard WMS capabilities.
• Good knowledge of WMS integration with other systems (such as ERP, TMS, and material handling equipment).
• Experience gathering, shaping, and documenting business requirements and translating them into scalable IT solutions.
• Strong stakeholder management skills, with the ability to work across business teams, IT teams, and external partners.
• Excellent command of English, both written and spoken, with the ability to communicate complex topics clearly to technical and non-technical stakeholders.

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Our people make a difference At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

#LI-Hybrid Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.

For more information go to www.galderma.com/careers