Intune Engineer (3rd Line) – Endpoint Management Pro

Fujitsu Limited; Katowice; Ibrido; PLN 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Fujitsu Limited is seeking a Microsoft Intune Engineer (3rd line) to join a team supporting device-management services for enterprise customers in Poland. The role focuses on Intune, MDM, and Apple platforms, with the opportunity to implement service improvements and work within a Remote Infrastructure Department.

You will resolve complex incidents, manage iOS/macOS enrollment, policy deployment, and automation scripts, while collaborating with internal teams and customer stakeholders to

Competenze

• Experience in administering Microsoft Intune or similar enterprise MDM/UEM platforms.
• Strong knowledge of mobile device management and modern endpoint-management concepts.
• Experience with Apple environments (iOS, macOS) and Apple Business Manager.
• Knowledge of device enrolment, profiles, compliance policies and app deployment.
• Proficiency with PowerShell and Bash for admin scripting and automation.
• Understanding certificate-based authentication and secure device access.

Mansioni

• Administer and provide advanced support for Microsoft Intune and related MDM services.
• Provide 3rd line support for complex device-management incidents and escalations.
• Manage Apple devices including enrolment, configuration, compliance and app deployment.
• Administer Apple Business Manager integrations with Intune.
• Create and maintain configuration profiles, policies and device restrictions.
• Handle application lifecycle including onboarding, testing, deployment and updates.
• Investigate enrolment, policy deployment and connectivity issues across environments.
• Develop automation scripts using PowerShell and Bash.
• Implement service requests, changes and improvements for customer-specific solutions.
• Monitor service health and device compliance across managed environments.
• Produce technical documentation and runbooks for knowledge sharing.

Conoscenze

Intune administration

MDM/UEM concepts

PowerShell scripting

Bash scripting

Apple Business Manager

Jamf Pro

English communication

Analytical problem solving

Strumenti

Microsoft Intune

Apple Business Manager

Jamf Pro

Google Workspace

Chrome Enterprise

Windows Autopilot

Descrizione del lavoro

Fujitsu Limited is seeking a Microsoft Intune Engineer (3rd line) to join a team supporting device-management services for enterprise customers in Poland. The role focuses on Intune, MDM, and Apple platforms, with the opportunity to implement service improvements and work within a Remote Infrastructure Department.

You will resolve complex incidents, manage iOS/macOS enrollment, policy deployment, and automation scripts, while collaborating with internal teams and customer stakeholders to