Internal Transformation Services - Assistant Director

Ernst & Young Advisory Services Sdn Bhd; Katowice; On-site; PLN 320,000 - 520,000; Full time

Job summary

EY GDS Poland is seeking an experienced Assistant Director for Internal Transformation Services (ITS) in Katowice. The role focuses on guiding strategic initiatives, leading transformation programs, and advising executive leadership on project management, change management, and design thinking.

The successful candidate will partner with cross‑functional teams to drive organizational growth and innovation, develop roadmaps, and deliver complex projects from initiation to closure in a global EY

Qualifications

• Master’s degree in business administration, management, or a related field.
• 10+ years of experience with at least 7+ years of management/business consulting.
• Advanced MS Office skills to develop engaging presentations and dashboards.
• Certifications such as PMP, Change Management or Design Thinking are highly desirable.
• Deep understanding of project management methodologies (Agile, Waterfall).
• Extensive knowledge of change management principles and models.
• Proficiency in design thinking frameworks and tools.

Responsibilities

• Collaborate with Executive Leadership to understand objectives and opportunities.
• Manage senior stakeholder relationships at CxO and Partner levels.
• Perform rapid landscape assessments and provide insights for action.
• Lead transformations and drive data‑driven decision making.
• Develop roadmaps for PM, Organizational Change Management, and Design Thinking initiatives.
• Lead complex projects from initiation to closure with timely delivery and quality outcomes.
• Define scope, objectives, deliverables, and success criteria with clients and stakeholders.
• Monitor progress, identify risks, and implement mitigation strategies.
• Foster cross-functional communication and collaboration among teams.

Skills

Executive Stakeholder Mgmt

Project Management

Change Management

Design Thinking

Strategic Thinking

Education

Master’s degree in business administration or related field

Tools

MS Office Suite

Job description

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Internal Transformation Services - Assistant Director

Other locations: Primary Location Only

Date: 18 Aug 2026

Requisition ID: 1735091

Internal Transformation Services - Assistant Director

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.

The opportunity

ITS (Internal Transformation Services) under EY’s Enablement Service, is a team of seasoned consulting professionals that operate globally on internal transformation programs which are critical to EY’s strategy and ambition. Our expertise is in the areas of Project Management, Strategy, Technology, Process Improvement, Organization Design, and Organizational Change Management.

We are seeking a highly experienced and knowledgeable Business Consultant to join our dynamic team. ITS professionals should be able to operate globally on internal programs that are critical to EY’s strategy and ambition. As a Business Consultant, you will play a pivotal role in providing strategic guidance and expert advice to our Executive Leadership in the areas of project management, change management, and design thinking. Your extensive experience in these fields will be invaluable as you collaborate with cross-functional teams, lead transformative projects, and drive organizational growth and innovation. The ideal candidate possesses a deep understanding of project management methodologies, change management principles, and design thinking frameworks, along with exceptional leadership, communication, and problem-solving skills.

Your key responsibilities

• Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities. Strong leadership skills with the ability to influence and guide teams toward successful outcomes
• Manage & engage senior stakeholder relationships at CxO, Partner, Functional Head levels
• Perform rapid assessment of landscape for stakeholders and provide insights to accelerate action towards refining their current state
• Bring diverse and thought-provoking perspective to transformations, including market trends, new and innovative ideas to drive data driven decision making
• Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
• Drive and build upon a culture of continuous improvement by developing innovative idea
• Conduct comprehensive analyses of organization’s processes and systems
• Provide strategic recommendations and action plans to drive business performance and transformation
• Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives.
• Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes
• Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders
• Monitor project progress, identify risks and issues, and implement mitigation strategies
• Foster effective communication and collaboration among project teams and stakeholders
• Develop and implement change management strategies to support organizational transformation initiatives
• Conducting Change Impact Analysis and Change Readiness / Gap Assessment and give recommendations that are actionable on immediate and long-term basis
• Build strong change network, drive change adoption, manage stakeholders with people centric approach, if needed work towards mindset shift and achieve cultural transformation
• Monitor and evaluate the effectiveness of change management efforts and make adjustments as necessary
• Apply design thinking principles and methodologies to identify innovative solutions to complex business problems
• Conduct user research, gather insights, and define user personas and journeys.
• Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations
• Contribute to the development and enhancement of consulting methodologies and frameworks
• Mentor and coach junior consultants, providing guidance and support in their professional growth

To qualify for the role, you must have

• Master’s degree in business administration, management, or a related field
• 10+ Years of experience with at least 7+ years of management / business consulting experience
• Advance MS Suite skills – particularly, to develop engaging presentations and dashboards
• Professional certifications such as PMP (Project Management Professional), certification in Change Management or Design Thinking are highly desirable.
• Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application in different contexts.
• Extensive knowledge of change management principles, models, and methodologies, with hands‑on experience leading change initiatives.
• Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.
• Awareness and experience of leveraging technology as enablers
• Exceptional communication, presentation skills with the ability to tailor messages to diverse audiences

Ideally, you’ll also have

• Experience working in the Big 4 professional services firms and other global management consultancies is highly desirable
• MBA or equivalent advanced education is preferable
• Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage

What we look for

We are looking for a collaborative and innovative professional who is passionate about turning data into business value. The ideal candidate combines strong analytical capabilities with excellent stakeholder management skills and thrives in a global environment where continuous learning and improvement are encouraged.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.