Inside Sales Representative

Ingersoll Rand; Warszawa; Hybrid; PLN 67,000 - 89,000; Full time

Benefits offered by this job

Annual Bonus

Private Medical Care

Flexible Working Hours

Cafeteria / Holiday subsidy

Equity program

Job summary

Ingersoll Rand in Warsaw is seeking an Inside Sales Representative to provide internal and external sales support for the EMEIA Sales Division. You will coordinate events, assist with sales/marketing projects, and build productive relationships with distributors and customers across Europe.

The role requires exceptional customer service, fluent Polish and English, and experience with MS Office plus CRM/ERP. Hybrid working arrangements are offered, with travel across Europe as needed.

Qualifications

• Excellent customer service skills.
• Fluent Polish and English in written and spoken forms.
• Experience with Microsoft Office applications (Access, Excel, Word).
• Experience with CRM and ERP systems.

Responsibilities

• Support all new and existing sales initiatives.
• Coordinate sales conferences, meetings & events including training and factory visits.
• Assist sales leaders on specific sales/marketing/PR projects.
• Develop and maintain productive relationships with distributors/customers at all levels.
• Provide onsite sales support to internal and external customers.
• Implement and plan marketing campaigns for products.

Skills

Exceptional customer service

Polish & English fluency

MS Office

CRM/ERP experience

Tools

CRM/ERP systems

Job description

About Us

Ingersoll Rand is a global industrial company that provides mission-critical flow creation and industrial solutions, including compressed air systems, pumps, vacuum technologies, and other innovative equipment used across a wide range of industries. The company is known for its customer-focused approach, operational excellence, and commitment to delivering sustainable and energy-efficient solutions

Job Title

Inside Sales Representative

Location

Warsaw, hybrid

About Us

Ingersoll Rand is a global industrial company that provides mission-critical flow creation and industrial solutions, including compressed air systems, pumps, vacuum technologies, and other innovative equipment used across a wide range of industries. The company is known for its customer-focused approach, operational excellence, and commitment to delivering sustainable and energy-efficient solutions

Job Summary

To provide internal and external sales support for the EMEIA Sales Division. Consults Product & Sales Management on their needs and offers creative ideas to support business growth, whilst maintaining information for lead tracking.

Responsibilities

• A key member of the internal sales team, supporting all new and existing sales initiatives
• Coordinate sales conferences, meetings & events including training and factory visits
• Support the sales leaders on specific sales / marketing or PR projects as directed
• Develop and maintain productive relationships with existing and potential distributors / customers at all levels
• Onsite sales support, to both internal and external customers
• Implements and plan marketing campaigns for new & existing products
• Maintain distributor databases to ensure they are always up to date
• Distribute all announcements & bulletins to distributors and sales teams
• Weekly pipeline reviews, always ensuring adherence to standard work
• To provide sales support to Area Sales Managers and their distributors including handling sales enquiries for their territory, special pricing requests, order book management and order update requests
• Qualification of IoT leads
• NPS management ensuring detractors for Area Sales Managers and Distributors are followed up
• Fortnightly review call with distributors to discuss open enquiries and support that is needed to complete enquiry
• Support forecasting for distribution
• Manage AR disputes
• Demonstration and training on sales support tools
• Review machine sales by country and share reports with commercial leaders
• Additional ad hoc duties as required
• Quarterly communication to distributors via newsletters

Basic Qualifications

• Exceptional customer service skills
• Excellent written and oral communication skills in Polish and English
• Experience with Microsoft Office applications (Access, Excel, Word)
• Experience with CRM and ERP systems

Travel & Work Arrangements/Requirements

Some travel across Europe may be required

Key Competencies

• Customer Focus
• Communication Skills
• Attention to Detail

What We Offer

• Competitive Salary
• Annual Bonus
• Private Medical Care
• Cafeteria / Holiday subsidy
• Flexible Working Hours (hybrid)
• Stable working environment, focusing on long-term cooperation
• Technical, Professional, and Skills Training
• International working environment
• Ownership Works equity program: we believe in the power of employee ownership. All permanent employees are eligible to a one-time stock award after successfully completing one year of employment.

Salary Range

6000 – 8000 PLN gross monthly