Infrastructure Engineer with Linux and French

Capgemini; Katowice; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Medical care with Medicover

Private life insurance

Sports card

Access to training tracks with certification opportunities

Hybrid working model with full home office package

Job summary

Capgemini is looking for a Second Line Systems Support Engineer in Katowice, Poland. The role involves providing second-line support and managing service tickets in enterprise IT environments across Windows, Linux, and AIX platforms.

Ideal candidates will have strong technical skills, particularly in system maintenance and troubleshooting, along with fluent French communication abilities. Capgemini offers a hybrid working model, training opportunities, and a focus on well-being.

Qualifications

• Fluent in French, both written and spoken.
• Experience managing service tickets.
• Hands-on experience with enterprise IT environments.

Responsibilities

• Provide second-line systems support.
• Manage and resolve tickets related to incidents and service requests.
• Perform scheduled operational tasks and ad hoc technical interventions.
• Participate in the implementation of system and process improvements.

Skills

Fluent verbal and written communication skills in French

Strong knowledge of Windows

Strong knowledge of Unix/Linux

Strong knowledge of AIX systems

Experience with enterprise scheduling tools

Hands-on administration of Windows Server

System maintenance and troubleshooting

Automation and scripting skills

Solid understanding of LVM and disk management

Job description

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Your role

We are seeking a Second Line Systems Support Engineer to support enterprise IT environments. The role involves managing service tickets, performing both planned and unplanned operational tasks, and ensuring system stability across Windows, Linux, and AIX platforms. The position also requires active participation in continuous improvement initiatives and close collaboration with other technical teams.

Your tasks

• Provide second-line systems support
• Manage and resolve tickets related to incidents, service requests, changes, problems, and patching activities
• Perform scheduled operational tasks as well as ad hoc technical interventions
• Participate in the implementation of system and process improvements
• Cooperate with internal IT teams to maintain service quality and availability

Your profile

• Fluent verbal and written communication skills in French
• Strong knowledge of Windows, Unix/Linux, and AIX systems
• Experience with enterprise scheduling tools (e.g. Control-M, IBM Workload Scheduler)
• Hands‑on administration of Windows Server (VMware & physical servers)
• System maintenance, patching (WSUS), and troubleshooting skills
• Ability to analyze logs, monitor system health, and tune performance
• Automation and scripting skills (PowerShell, Bash)
• Solid understanding of LVM, filesystems, disk management, and NAS
• Experience resolving system, filesystem, service, and VM performance issues

What You'll Love About Working Here

• Well‑being culture: medical care with Medicover, private life insurance, and Sports card. We also offer a Capgemini Helpline with therapeutic support and an educational podcast "Let’s talk about wellbeing" available on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy a hybrid working model that fits your life - after completing onboarding, you can work from a modern office or from home with a full home office package (including laptop, monitor, and chair).