Impactful Salesforce Business Analyst - Agile & Data-Driven

Hitachi Automotive Systems Americas, Inc.; Kraków; On-site; PLN 110,000 - 180,000; Full time

Job summary

Hitachi Vantara is seeking a Salesforce Business Analyst to apply advanced knowledge in a collaborative environment and support multiple business areas across the enterprise. You will drive configuration, testing, and deployment with cross-functional teams.

The role emphasizes Salesforce Sales Cloud and Service Cloud expertise, strong communication, and experience with Jira for Agile development, as well as change management and training delivery.

Qualifications

• Salesforce Admin skills with certification or 2+ years of admin experience.
• Deep knowledge of Salesforce Sales Cloud, Service Cloud, Community and Force.com platform.
• Strong communication skills and ability to convey technical concepts to non-technical users.

Responsibilities

• Apply advanced knowledge of Salesforce to support multiple business areas in a collaborative, proactive way.
• Collaborate with teams to analyze requirements, configure applications, and test deployments.

Skills

Salesforce Admin

Sales Cloud

Service Cloud

Jira (Agile)

Change management

Training delivery

Requirements analysis

Excel

Tools

Jira

Force.com

Job description

Hitachi Vantara is seeking a Salesforce Business Analyst to apply advanced knowledge in a collaborative environment and support multiple business areas across the enterprise. You will drive configuration, testing, and deployment with cross-functional teams.

The role emphasizes Salesforce Sales Cloud and Service Cloud expertise, strong communication, and experience with Jira for Agile development, as well as change management and training delivery.