IDAM 2nd Line Support Engineer

Euroclear; Kraków; On-site; PLN 180,000 - 300,000; Full time

Job summary

Euroclear Kraków is seeking an experienced IAM professional to lead architecture, design, and delivery of IAM solutions. You will drive provisioning, access governance, and automation, while advising on IAM-related security services across the organization.

Role involves coordinating with security, ADM and business teams, challenging requests not aligned with policy, and guiding junior engineers while maintaining strong stakeholder relationships.

Qualifications

• Experience designing and operating IAM solutions for complex environments.
• Ability to engage security, ADM and business teams for projects with IAM impact.
• Strong understanding of access control, provisioning and JML processes.

Responsibilities

• Design and deliver IAM architectural enhancements and automation.
• Coordinate advisory services with security and business teams for IAM projects.
• Oversee stakeholder engagements to ensure visibility of IAM requirements.
• Drive business and IT engagement to align requests with security policy.
• Develop, manage and coordinate IAM POC with security offices and teams.
• Maintain relationships with external vendors and Euroclear group divisions.

Skills

IAM Architecture

Security Governance

Stakeholder Engagement

Automation Scripting

Job description

• Drive the architecture, design, implementation, operation and management of I&AM solutions. Manage provisioning, tooling, access governance, service enhancements in process and automation of I&AM solutions. Support business engagement and I&AM-related advisory services. Define, design, implement and maintain security services in scope of I&AM.

General Description

JOB DESCRIPTION

• Drive the architecture, design, implementation, operation and management of I&AM solutions. Manage provisioning, tooling, access governance, service enhancements in process and automation of I&AM solutions. Support business engagement and I&AM-related advisory services. Define, design, implement and maintain security services in scope of I&AM.

Role

• Design and operational delivery of I&AM solution implementation, through execution, maintenance, management and improvement.
• Designs and engineers more efficient systems and solutions.
• Coordinate advisory services to security, ADM and business teams for design and implementation of projects with an I&AM impact.
• Oversee and maintain active engagements with all stakeholders to ensure visibility of JML requirements and processes.
• Drive business and IT engagement to drive understanding and ability to challenge business requests related to I&AM services.
• Develop working relationships with business owners to drive a common understanding of business requirements and I&AM services, ensuring business owners understand their responsibilities.
• Challenge business requests where not in line with security policy or risk guidelines. Act as escalation point for team members to discuss with business owners.
• Acts as escalation point for lower team members - solving most complex issues - especially where eg: challenges arise from Division heads despite procedures being in place and where a different solution needs to be agreed upon or where there are not defined procedures.
• Design and deliver complex I&AM architectural and design enhancements, automation scripting, software/hardware updates.
• Design and implement upgrades and enhancement of I&AM solutions in adherence with the Security Architecture framework.
• Develop, monitor and maintain security policies linked to I&AM services, and design and implement solutions according to defined processes, policies and comply with applicable information security requirements.
• Design and develop the PAM strategy and solution management in collaboration with security and business stakeholders. Similar for all other security services in scope of the I&AM group.
• Define and develop business cases for the acquisition of new security solutions to drive performance and innovation.
• Develop role-based access control frameworks, processes and solution enhancements in collaboration with business owners.
• Develop, manage and coordinate I&AM POC with the CISO Office and Security Architecture; provide cost/benefit reports.
• Provide quality assurance of I&AM services, tooling upgrades and process updates across the team.
• Coordinate the development, quality assurance and support to team members within the I&AM team.
• Develop recommendations for architecture, service and technology changes in collaboration with key security stakeholders.
• Maintain effective relationships with external suppliers to ensure appropriate levels of support.
• Develop and maintain the relationship management function with division heads and senior management of the Euroclear group.
• May lead a group of resources providing security services. Responsible for the resource planning for the concerned services and coaching of the related engineers.