CyberArk 2nd Line Service Support Engineer

Euroclear; Kraków; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid working model

Competitive salary

Comprehensive benefits

Learning and development environment

Job summary

Euroclear in Kraków is seeking an experienced Identity & Access Management professional to drive architecture, design, and operation of IAM solutions. You will manage provisioning, access governance, automation, and advisory services, ensuring secure services align with policies and risk guidelines.

Responsibilities include delivering IAM architectural enhancements, PAM strategy development, and coordinating IAM POCs with the CISO Office, while maintaining strong relationships with business

Responsibilities

• Design and deliver I&AM solution implementation, through execution, maintenance, management and improvement.
• Coordinate advisory services to security, ADM and business teams for design and implementation of projects with an I&AM impact.
• Oversee and maintain active engagements with stakeholders to ensure visibility of JML requirements and processes.
• Develop working relationships with business owners to drive common understanding of requirements and IAM services.

Job description

The Identity & Access Management function implements, operates and manages I&AM technology and processes. This includes access management, user lifecycle management, privileged access management, recertification and service delivery/advisory. The function engages with the business and IT to understand roles, entitlements and deliver I&AM-related services. Some non-I&AM security services related to security technology delivery/management are delivered.

Job Family

JOB DESCRIPTION

The Identity & Access Management function implements, operates and manages I&AM technology and processes. This includes access management, user lifecycle management, privileged access management, recertification and service delivery/advisory. The function engages with the business and IT to understand roles, entitlements and deliver I&AM-related services. Some non-I&AM security services related to security technology delivery/management are delivered.

General Description

Drive the architecture, design, implementation, operation and management of I&AM solutions. Manage provisioning, tooling, access governance, service enhancements in process and automation of I&AM solutions. Support business engagement and I&AM-related advisory services. Define, design, implement and maintain security services in scope of I&AM.

Role

• Design and operational delivery of I&AM solution implementation, through execution, maintenance, management and improvement.
• Designs and engineers more efficient systems and solutions.
• Coordinate advisory services to security, ADM and business teams for design and implementation of projects with an I&AM impact.
• Oversee and maintain active engagements with all stakeholders to ensure visibility of JML requirements and processes.
• Drive business and IT engagement to drive understanding and ability to challenge business requests related to I&AM services.
• Develop working relationships with business owners to drive a common understanding of business requirements and I&AM services, ensuring business owners understand their responsibilities.
• Challenge business requests where not in line with security policy or risk guidelines. Act as escalation point for team members to discuss with business owners.
• Acts as escalation point for lower team members - solving most complex issues - especially where eg: challenges arise from Division heads despite procedures being in place and where a different solution needs to be agreed upon or where there are not defined procedures.
• Design and deliver complex I&AM architectural and design enhancements, automation scripting, software/hardware updates.
• Design and implement upgrades and enhancement of I&AM solutions in adherence with the Security Architecture framework.
• Develop, monitor and maintain security policies linked to I&AM services, and design and implement solutions according to defined processes, policies and comply with applicable information security requirements.
• Design and develop the PAM strategy and solution management in collaboration with security and business stakeholders. Similar for all other security services in scope of the I&AM group.
• Define and develop business cases for the acquisition of new security solutions to drive performance and innovation.
• Develop role-based access control frameworks, processes and solution enhancements in collaboration with business owners.
• Develop, manage and coordinate I&AM POC with the CISO Office and Security Architecture; provide cost/benefit reports.
• Provide quality assurance of I&AM services, tooling upgrades and process updates across the team.
• Coordinate the development, quality assurance and support to team members within the I&AM team.
• Develop recommendations for architecture, service and technology changes in collaboration with key security stakeholders.
• Maintain effective relationships with external suppliers to ensure appropriate levels of support.
• Develop and maintain the relationship management function with division heads and senior management of the Euroclear group.
• May lead a group of resources providing security services. Responsible for the resource planning for the concerned services and coaching of the related engineers.

About Us

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

Ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process. Our values guide how we work together and shape our future: Our mission and values - Euroclear

About The Team

As a global critical financial infrastructure, the protection of Euroclear information and assets is fundamental to the companys' business. Security is at the core of our services, firmly embedded in the management systems and processes of the company. You will be joining our Chief Information Security Office (CISO) in charge of putting in place the required controls to adequately and effectively protect our information assets.