Hybrid Supply Chain Specialist — Customer Service & SAP

Brown-Forman; Warszawa; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Brown-Forman in Warsaw is seeking a Supply Chain professional to manage domestic and international orders and support order-to-cash processes in a hybrid role (4 days in the Warsaw office, Fridays remote). You will coordinate with distributors, supply chain teams, and production sites, ensure SAP-based EDI accuracy, and help improve processes while maintaining master data and distributor profiles.

This 12-month fixed-term contract emphasizes collaboration, problem solving, and continuous

Qualifications

• 3+ years of experience in customer service or supply chain management.
• English and French must have - both at a communicative level.
• Proficiency in SAP and other ERP systems.

Responsibilities

• Manage domestic and international orders, ensuring accuracy and timely processing.
• Act as the primary liaison between distributors, supply chain integration, production sites, and other stakeholders.
• Resolve day-to-day supply chain challenges and support logistics and shipping teams.
• Oversee the introduction of new products and manage package or proof changes.
• Ensure error-free electronic data interchange (EDI) of distributor purchase orders into SAP.
• Prepare proforma invoices and ensure compliance with Letter of Credit requirements.
• Coordinate special customs documents and manage shipment verification activities.
• Analyze order patterns and implement process improvements to enhance efficiency.
• Maintain distributor profiles, including regulatory requirements and master data.

Skills

SAP

ERP systems

Order management

Communication

English level

French level

Job description

Brown-Forman in Warsaw is seeking a Supply Chain professional to manage domestic and international orders and support order-to-cash processes in a hybrid role (4 days in the Warsaw office, Fridays remote). You will coordinate with distributors, supply chain teams, and production sites, ensure SAP-based EDI accuracy, and help improve processes while maintaining master data and distributor profiles.

This 12-month fixed-term contract emphasizes collaboration, problem solving, and continuous