Hybrid Customer Support Associate — Growth & Training

Accenture Poland; Warszawa; Hybrid; PLN 40,000 - 50,000; Full time

Benefits offered by this job

Flexible working model

Private medical care (Luxmed or Medicover)

Access to training programs

Job summary

Accenture Poland is looking for an entry-level customer service representative in Warsaw. The role involves supporting customers through phone and email, ensuring a positive experience and high satisfaction.

Ideal candidates will have excellent communication skills in English and Dutch and a commitment to quality service. The position offers a flexible hybrid working model, with opportunities for professional growth in a supportive environment.

Qualifications

• Excellent verbal and written communication skills in English and Dutch (C1).
• Availability to work in a hybrid mode in Warsaw office.
• Strong commitment to delivering high-quality customer support.

Responsibilities

• Support customers via phone and email, helping with service and repair requests.
• Provide friendly and professional assistance, making sure customers feel heard.
• Handle incoming customer inquiries and resolve issues step by step.

Skills

Excellent verbal and written communication skills in English and Dutch (C1)

Strong commitment to delivering high-quality customer support

Ability to prioritize tasks and work independently

Tools

SAP

Job description

Accenture Poland is looking for an entry-level customer service representative in Warsaw. The role involves supporting customers through phone and email, ensuring a positive experience and high satisfaction.

Ideal candidates will have excellent communication skills in English and Dutch and a commitment to quality service. The position offers a flexible hybrid working model, with opportunities for professional growth in a supportive environment.