Hybrid Clinical Site Ops Associate (Poland)

KCR Placement; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings

Competitive retirement planning

Job summary

ICON is a global healthcare intelligence and clinical research organisation committed to bringing new medicines to patients faster. As a Clinical Site Associate at ICON, you will support site management activities, ensuring trials are conducted efficiently, compliantly, and to high quality standards.

You will contribute to scientific operations, maintain site information in management systems, assist CRAs and project teams, coordinate site visits, and help with document control and site

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or related field, or equivalent experience.
• Initial experience in clinical research, administration, or a similar regulated environment is preferred.
• Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
• High attention to detail and accuracy in documentation and data entry.
• Effective written and verbal communication skills with a customer-focused approach to site support.
• Proficiency with MS Office and comfort working with electronic systems and databases.
• Ability to work collaboratively in a team environment and adapt to changing priorities.
• Willingness to travel as required (approximately 10%).

Responsibilities

• Supporting site activation activities, including collection, review, and tracking of essential documents and approvals.
• Maintaining up-to-date site information and status in clinical trial management systems and trackers.
• Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
• Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
• Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
• Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.

Skills

Organisational skills

Attention to detail

Communication

MS Office

Teamwork

Travel readiness

Education

Bachelor's degree in life sciences or related field

Tools

MS Office

Job description

ICON is a global healthcare intelligence and clinical research organisation committed to bringing new medicines to patients faster. As a Clinical Site Associate at ICON, you will support site management activities, ensuring trials are conducted efficiently, compliantly, and to high quality standards.

You will contribute to scientific operations, maintain site information in management systems, assist CRAs and project teams, coordinate site visits, and help with document control and site