Hybrid Application Integration & Deployment Specialist

Westinghouse Electric Company LLC; Kraków; Hybrid; PLN 82,000 - 102,000; Full time

Benefits offered by this job

Hybrid model of work

Life insurance

Private Medical Care

Private Group Insurance

Employee Assistance Program

Job summary

Westinghouse Electric Company is seeking an Application Integration Support Specialist in Krakow, Poland. The role focuses on installation, configuration, and deployment of applications, serving as a technical administrator within the Westinghouse portfolio.

The position reports to the GIC Tools and Applications Supervisor in a hybrid team with two days per week at the Krakow office. Responsibilities include managing the team’s ticket queue, supporting configuration and maintenance of software,

Qualifications

• Bachelor's degree in Information Technology, Computer Science or equivalent.
• 2+ years of proven support in a complex application environment
• Critical thinking skills, ability to accurately analyze information
• Ability to fully document application installations, configurations and related project or systems-level documentation
• Ability to interact effectively and collaborate with clients, peers, and management to troubleshoot issues, develop solutions and ensure stakeholder buy-in
• Written and verbal skills in the English language
• Ability to work independently or in teams on assigned tasks with a high degree of technical judgment.
• Experience executing areas of purchased and custom application configuration, deployment, and support
• Familiarity with application architectures (e.g. client-server, web-based, Citrix)
• Familiarity with a variety of technology sets in OS (Windows or Linux), web server (IIS, Apache Tomcat, or WebLogic), and database (Oracle or SQL Server).

Responsibilities

• Manage the team's ticket queue to resolve incidents and perform operational tasks.
• Act as the initial point of contact for related issues and concerns from clients and employees.
• Support the configuration, maintenance, and administration of custom developed and COTS software.
• Create and maintain knowledge articles for supported applications.
• Create documentation for all procedures and systems.
• Support patches and deployments, and controlling and monitoring user access to applications.
• Collaborate with the Tools and Applications team for support and administrative tasks.
• Collaborate with Information Technology teams for Enterprise level support.
• Adherence to policies, procedures, best practices and process standardizations.
• The primary duties occur during business hours, with some evening work related to projects, planned maintenance, and on-call support.

Skills

Critical thinking

Documentation

English proficiency

Problem solving

Team collaboration

Education

Bachelor's degree in Information Technology, Computer Science or equivalent

Tools

Windows OS

Linux

IIS/Apache Tomcat/WebLogic

Oracle/SQL Server

Citrix

Job description

Westinghouse Electric Company is seeking an Application Integration Support Specialist in Krakow, Poland. The role focuses on installation, configuration, and deployment of applications, serving as a technical administrator within the Westinghouse portfolio.

The position reports to the GIC Tools and Applications Supervisor in a hybrid team with two days per week at the Krakow office. Responsibilities include managing the team’s ticket queue, supporting configuration and maintenance of software,