HR Process & Project Owner

rollsroyce; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Annual bonus

Private healthcare (LuxMed)

Group life insurance

Glasses subsidy (PLN 600)

MyBenefit / Multisport subsidy

Remote work internet and electricity

PPK contributions 3%

Additional vacation days

Hybrid work model

Modern Kraków office (Unity Tower)

Job summary

Rolls-Royce Kraków is seeking an HR Process & Project Owner to join our Global Capability Centre. You will support HR operations with process ownership, design, and improvements across the D/A/CH region, ensuring statutory compliance and high service quality.

The role covers day-to-day HR tasks, metrics reporting, and leading HR projects, with a hybrid work setup (min. 2 days in the Krakow office) and a focus on continuous improvement within a large, global organization.

Qualifications

• Working in HR service delivery for the D/A/CH cluster (min. 3 years).
• Experience with ticketing tools SNOW, Workday, SAP.
• Experience in process ownership and process design.
• Experience in German HR End‑to‑End Operations, labour law knowledge.
• Experience in handling complex employee requests from HR service delivery perspective.

Responsibilities

• Handles day-to-day administrative tasks, maintains personnel records and HR information systems.
• Ensures compliance with labor laws and regulations while designing processes.
• Resolves employee requests and analyzes HR metrics and trends.
• Provides guidance on best practices and leads HR projects.
• Oversees HR End-to-End Operations processes and escalations.
• Manages complex employee issues and ensures timely SLAs.
• Ensures compliance with DE labor laws and local regulations.
• Executes transactions per guidelines and timelines to meet SLAs.
• Delivers process training and implements CI improvements.

Skills

HR service delivery

Process ownership

Process design

German HR regulations

Employee relations

Tools

SNOW

Workday

SAP

ServiceNow

Job description

HR Process & Project Owner

Full Time /Hybrid

Cracow, Poland

Why join Rolls‑Royce?

At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls‑Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

The Kraków Rolls‑Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls‑Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

What you will be doing:

• Handles various day-to-day administrative tasks, including maintaining personnel records, processing paperwork, and managing HR-related information systems
• Ensure compliance with labor laws, regulations, and ethical standards while designing processes and procedures
• Resolve employee requests (incl. complaints) and analyze and report on human resources metrics, trends, and issues
• Provide guidance on best practices, and lead or participate human resources projects
• Overseeing HR End-to-End Operations Processes
• Manages and resolves complex employee and Line Manager issues and escalation
• Ensuring compliance with labor laws & local regulations (DE scope)
• Handles various administrative tasks, including maintaining personnel records, processing paperwork, and managing HR-related information systems
• Executes transactions according to guidelines and timelines to meet SLA targets,
• Provides process training to ensure operational delivery within the team, adjust existing processes to implement process improvement and CI standards.

Essential Requirements:

• Working in HR service delivery fort the D/A/CH cluster (min. 3 years)
• Experience on working with ticketing tool: SNOW, workday, SAP
• Experience in process ownership and process design
• Experience in German HR End-to-End Operations Processes, labour law knowledge
• Experience in managing and resolving complex employee requests from the HR service delivery perspective

Additional Skillsets:

• Strong understanding of HR systems and process- (D/A/CH regions)
• Excellent communication skills in DE and EN ( Min C1).
• Strong understanding on HR service delivery and DE local regulations, labour law.
• Proficiency in HRIS Tools like (SAP, Workday) and Ticketing tools like ServiceNow.
• Strong analytical and problem-solving skills.
• Excellent communication (Written and Verbal) and interpersonal skills.
• Strong know-how in Microsoft office (excel, power point, word documentation).

What do we offer:

• Annual bonus based on financial results and employee performance evaluation.
• Employer financed private healthcare at LuxMed for employees. Additional packages can be purchased.
• Group life insurance
• Subsidy for glasses/contact lenses worn for work, up to the amount of PLN 600 gross, every two years
• Subsidy for extra-curricular activities within the cafeteria system on the myBenefit platform/subsidy for Multisport cards, up to the amount of PLN 100 gross per month
• Internet and electricity allowance for remote work, in the amount of PLN 100 gross per month
• Increased funding for the Employee Capital Plans (PPK) program; Rolls-Royce Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service
• Hybrid work model (min. 2 days from office)
• Work in a modern office located in the Krakow centre - the Unity Tower (ul. Lubomirskiego 20)

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls‑Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls‑Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive .

Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process