HR Process & Project Owner

Rolls-Royce plc; Kraków; Hybrid; PLN 180,000 - 300,000; Full time

Benefits offered by this job

Annual bonus

Private healthcare

Group life insurance

Eyewear subsidy

Multisport card subsidy

Home office allowance

Hybrid work model

Job summary

Rolls-Royce Kraków Global Capability Centre is seeking an HR Process & Project Owner to manage day-to-day HR operations, ensure compliant processes, and drive service delivery improvements across D/A/CH. You will own employee lifecycle activities from onboarding to separation and lead HR projects.

The role requires experience in HR service delivery, strong knowledge of labor law, and proficiency with SAP, Workday and ServiceNow. A hybrid work model is offered in a modern Kraków office.

Qualifications

• 3+ years in HR service delivery for the D/A/CH cluster
• Experience with ticketing tools Snow, Workday, SAP
• Experience in process ownership and process design
• Knowledge of German labor law
• Experience resolving complex HR requests from the HR service delivery perspective

Responsibilities

• Handle day-to-day administrative tasks and maintain personnel records
• Ensure compliance with labor laws and design compliant processes
• Resolve employee requests and analyze HR metrics
• Provide guidance on best practices and lead HR projects
• Oversee end-to-end HR operations processes
• Escalate and resolve complex employee issues
• Train team on processes and drive continuous improvement

Skills

German language

English language

Analytical thinking

Problem solving

Communication

Tools

ServiceNow

SAP

Workday

Job description

Why join Rolls‑Royce?

At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls‑Royce, you'll have the opportunity to work on world‑class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high‑performance culture.

The Kraków Rolls‑Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls‑Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

As a HR Process & Project Owner you will be responsible for owning & supporting day‑to‑day HR operations and ensuring smooth execution of Service delivery.

This role involves managing the entire employee lifecycle, from Onboarding to Separation, ensuring seamless HR operations, compliance with customer policies, and alignment with organizational goals and strategy.

We are looking for someone who is not afraid to challenge existing processes, identify opportunities for improvement, and lead positive change across HR operations.

What you will be doing:

• Handles various day‑to‑day administrative tasks, including maintaining personnel records, processing paperwork, and managing HR‑related information systems
• Ensure compliance with labor laws, regulations, and ethical standards while designing processes and procedures
• Resolve employee requests (incl. complaints) and analyze and report on human resources metrics, trends, and issues
• Provide guidance on best practices, and lead or participate human resources projects
• Overseeing HR End‑to‑End Operations Processes
• Manages and resolves complex employee and Line Manager issues and escalation
• Ensuring compliance with labor laws & local regulations (DE scope)
• Handles various administrative tasks, including maintaining personnel records, processing paperwork, and managing HR‑related information systems
• Executes transactions according to guidelines and timelines to meet SLA targets
• Provides process training to ensure operational delivery within the team, adjust existing processes to implement process improvement and CI standards.

Essential Requirements:

• Working in HR service delivery fort the D/A/CH cluster (min. 3 years)
• Experience on working with ticketing tool: SNOW, workday, SAP
• Experience in process ownership and process design
• Experience in German HR End‑to‑End Operations Processes, labour law knowledge
• Experience in managing and resolving complex employee requests from the HR service delivery perspective

Additional Skillsets:

• Strong understanding of HR systems and process- (D/A/CH regions)
• Excellent communication skills in DE and EN ( Min C1).
• Strong understanding on HR service delivery and DE local regulations, labour law.
• Proficiency in HRIS Tools like (SAP, Workday) and Ticketing tools like ServiceNow.
• Strong analytical and problem‑solving skills.
• Excellent communication (Written and Verbal) and interpersonal skills.
• Strong know-how in Microsoft office (excel, power point, word documentation).

What do we offer:

• Annual bonus based on financial results and employee performance evaluation.
• Employer financed private healthcare at LuxMed for employees.
• Additional packages can be purchased.
• Group life insurance
• Subsidy for glasses/contact lenses worn for work, up to the amount of PLN 600 gross, every two years
• Subsidy for extra‑curricular activities within the cafeteria system on the myBenefit platform/subsidy for Multisport cards, up to the amount of PLN 100 gross per month
• Internet and electricity allowance for remote work, in the amount of PLN 100 gross per month
• Increased funding for the Employee Capital Plans (PPK) program; Rolls‑Royce Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service
• Hybrid work model (min. 2 days from office)
• Work in a modern office located in the Krakow centre – the Unity Tower (ul. Lubomirskiego 20)

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi‑year transformation programme aims to turn Rolls‑Royce into a high‑performing, competitive, resilient and growing company.

Join us, and it can be your future vision too.

Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process.

Rolls‑Royce pioneers cutting‑edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.