HR Operations Specialist

DNV GL; Gdynia; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading company in risk management and assurance seeks an HR Operations Specialist in Gdynia, Poland. The role supports various HR functions and requires strong customer service skills, HR administration experience, and proficiency in English and German. This temporary position lasts until February 28, 2025, and offers opportunities for professional development and involvement in process improvements.

Qualifications

• 1-2 years experience in HR Customer Service/BPO environment.
• Administration experience in Personnel/File Management is preferred.
• Very good English and good German language skills required.

Responsibilities

• Answer customer questions via ticketing tool.
• Maintain employee master data in HR system.
• Participate in employee onboarding and offboarding.

Skills

Customer-centric mindset

Planning and prioritization

Process improvement

Education

Minimum 1-2 years in HR Customer Service/BPO

Tools

Microsoft Office

Ticketing management system

Job description

HR Operations is the first point of HR contact for DNV employees and managers across Europe. The team support colleagues via email and internal systems, but also drives HR processes from on- to offboarding. The team's tasks also include HR administration and system maintenance connected to employment, benefits & compensation management.

We are seeking an HR Operations Specialist for our HR Operations CE team based in Gdynia, Poland.

Temporary position until 28.02.2025.

The HR Operations CE Team is responsible for the delivery of high-quality day-to-day HR services to employees and managers within the Central Europe Region.

HR Operations Specialist will be responsible for providing expertise in a broad variety of HR fields. This position will grant you the possibility to support our employees in processes like onboarding, benefits, offboarding, contract changes and many more. In addition to your daily tasks, you will also actively support service development and continuous improvements of HR Operations deliveries.

In your role you will:

• Answer customers' questions using our ticketing tool
• Register and maintain employee master data in the HR system
• Deliver HR documents to employees
• Cooperate with HR Business Area Managers, HR Advisors and other stakeholders from the CE Region
• Contribute to the continuous improvement of the internal knowledge database
• Participate in the onboarding and offboarding of employees
• Participate in HR projects
• Work on process improvements of internal procedures
• Support colleagues within the team and across teams

Position Qualifications

To maximize your chances, you need:

• Minimum 1-2 years of previous work experience in HR Customer Service/BPO environment
• Administration experience, preferably within Personnel File Management, Document Management and/or Employee Data Management
• Experience in improving and/or establishing new processes
• Very good English skills are required - written and verbal
• Good German language skills are required – written
• Good skills in Microsoft Office tools
• Proven ability to learn and understand new software/ HR IT systems
• Positive attitude, a customer-centric mindset and ability to plan and prioritize own workload and work on own initiative
• Ticketing management system knowledge will be a plus

Company & Business Area Description

DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

Global Shared Services organization is a group of experts driven by competence and motivation to support the business areas within HR, Finance, IT and Real Estate Management & Procurement.

What do you value the most?

At DNV you can plan a long-term career with countless opportunities for competence development in an atmosphere of mutual care and respect. Team spirit runs in our blood. At DNV everything starts with we - we trust and support each other, we work together, when we make mistakes, we learn from them - together.

Our most valuable assets are our people, the values we live by and how we translate them into daily life, both personal and professional. Join the company of values and see for yourself that people are what we value the most.

Diversity & InclusionFor us diversity goes far beyond what’s visible. We embrace different skills, perspectives, backgrounds and opinions - because they enrich us and make us stronger. Only by allowing different voices to be heard and truly listening to each other, can we reach our full potential and benefit from our differences.

Visit our internet page https://www.dnv.pl/companyofvalues to meet our employees and see what they value the most.

Follow us in social mediaWant to see what it’s like to be a part of DNV Global Shared Services? Check out our social media:- Facebook - https://www.facebook.com/DNVGlobalSharedServices- Instagram - https://www.instagram.com/dnvglobalsharedservices/- LinkedIn - https://www.linkedin.com/company/dnv/

Equal Opportunity Statement

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

About the company

DNV GL is an international accredited registrar and classification society headquartered in Høvik, Norway.

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