Head of IT

SQUAD Ukraine Limited; Wrocław; On-site; PLN 279,000 - 390,600; Full time

Benefits offered by this job

Performance-based bonuses

Continuous growth opportunities

Private medical insurance

Paid vacation and medical leaves

Job summary

SQUAD Ukraine Limited in Wrocław is seeking an experienced Head of IT to lead and manage cross‑functional teams across IT Support, Infrastructure, and Information Security functions. The role focuses on defining strategic IT initiatives, ensuring high availability and reliability of IT services, and managing compliance and risk.

The ideal candidate has over 7 years of experience in IT, with significant leadership experience and strong knowledge in managing cloud and information security practices. The position offers a competitive salary, performance bonuses, and comprehensive private medical insurance.

Qualifications

• 7+ years of experience in IT with leadership roles.
• Experience leading cross‑functional IT teams.
• Strong knowledge of corporate IT infrastructure.

Responsibilities

• Define and execute IT strategy aligned with business goals.
• Lead and develop IT organization across various functions.
• Manage corporate information security strategy.
• Drive compliance initiatives and manage audits.
• Oversee the IT budget and vendor portfolio.

Skills

Leadership in IT

Cloud platform management

Information security practices

Compliance and risk management

Strategic mindset

Education

Master’s degree or MBA in IT management

Tools

ISO 27001

ISO 22301

ISO 9001

Job description

Our IT Infrastructure Department consists of three core specialised functions: IT Support (end‑user technical support), Systems Engineering (server, network, and cloud infrastructure administration), and Information Security (cybersecurity).

Our mission is to provide strategic leadership and operational management of the company’s IT infrastructure, ensuring high levels of reliability, security, availability, and scalability.

We are building our work around robust IT Service Management (ITSM/ITIL) practices, continuous infrastructure modernisation, and strict compliance with international information security standards. The team acts as a tech foundation that effectively serves both our outsourcing business and the company's internal product ecosystem.

Job Summary

We are looking for a seasoned, strategic Head of IT with a proven track record of leading cross‑functional teams across IT Support, Infrastructure, and Information Security, and operating effectively in highly ambiguous, fast‑paced, and business‑critical environments.

This role offers high strategic impact, with direct influence on the company’s IT strategy, resource allocation, and C‑level technology decision‑making. It provides full end‑to‑end ownership of the IT function — from ensuring high‑quality day‑to‑day support to defining and executing long‑term cloud and technology roadmaps, as well as a unique opportunity to lead international compliance and certification initiatives (e.g., ISO standards) from setup through audit execution.

Responsibilities and Duties

• Define and execute the company’s IT strategy in alignment with business priorities and long‑term goals
• Lead, coach, and develop the IT organization across IT Support, Systems Engineering, and Information Security functions
• Ensure high reliability, availability, and scalability of corporate IT infrastructure and cloud services
• Own corporate information security strategy (including risk management, asset protection, and regulatory compliance)
• Lead international certification initiatives (ISO 27001, ISO 22301, ISO 9001), including policy development and end‑to‑end audit management
• Manage the IT budget and vendor portfolio, including cost planning, optimisation, and contractual negotiations
• Ensure business continuity by maintaining Business Continuity and Disaster Recovery plans (BCP/DR) and leading incident response processes
• Drive key technical initiatives (infrastructure modernisation, cloud migration, process automation)
• Develop and continuously improve ITSM processes, SLA governance, and user satisfaction measurement

Qualifications and Skills

• 7+ years of experience in IT, including at least 2 years in a leadership role
• Proven experience leading cross‑functional teams across IT Support, Infrastructure, and Information Security functions
• Strong background in managing corporate IT infrastructure and cloud platforms
• Solid understanding of information security practices, including IAM, EDR, SIEM, and vulnerability management
• Hands‑on experience with compliance and risk management frameworks, including ISO 27001, ISO 22301, and ISO 9001
• At least Upper‑Intermediate level of written and spoken English
• Strong strategic mindset with a hands‑on ownership approach and effective communication skills

Nice to have

• Experience implementing or migrating enterprise platforms such as ITSM, IAM, or cloud solutions
• Understanding of DevOps practices and their integration into enterprise IT environments
• Familiarity with IT governance frameworks such as COBIT or NIST
• Advanced academic background (Master’s degree or MBA) and/or relevant professional certifications in IT management or information security

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value‑based corporate culture, and an individual approach to each team member
• Competitive salary packages with performance‑based annual reviews
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognising your dedication to the company
• Employment via Contract of Employment (UoP) in complete alignment with Polish Labour Law
• Guaranteed paid vacation, public holidays, and medical leaves as per statutory regulations
• Continuous growth and development opportunities through internal knowledge hubs, corporate courses, and free English classes
• Comprehensive private medical insurance to supplement your standard NFZ coverage.