Group Process Owner (M/F/D)

Dsv Air & Sea SAU; Warszawa; On-site; PLN 300,000 - 420,000; Full time

Benefits offered by this job

Private medical care

Onboarding program

Career growth opportunities

Job summary

DSV – Global transport and logistics is seeking a Group Process Owner (Data & Systems Maintenance) to drive governance, automation, and master data initiatives across the organization.

You will partner with business and IT stakeholders to optimize processes, ensure data quality, and lead testing and release management while promoting standardization and digital transformation.

Qualifications

• Experience with Data Governance solutions, preferably SAP MDG.
• Experience with SAP ERP or other enterprise finance systems.
• Strong background in master data management, governance, and process improvement.
• Experience creating business requirements, process documentation, and governance frameworks.
• Hands-on experience driving automation, continuous improvement, or digital transformation initiatives.
• Understanding of Lean and Six Sigma principles.
• Proven ability to work with cross-functional and international stakeholders.

Responsibilities

• Own and continuously improve master data processes, standards, governance frameworks, and documentation.
• Define testing strategies, scope, and quality standards.
• Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.
• Lead release planning, testing kick-offs, stakeholder alignment, defect management, and go-live readiness.
• Ensure business requirements are fully covered and validated before implementation.
• Analyze current business processes and identify opportunities for optimization.
• Gather and translate business requirements into practical and scalable solutions.
• Collaborate with stakeholders across business functions, IT teams, Global Business Services, and system owners.
• Balance business priorities and technical capabilities to drive the most effective outcomes.
• Design future-state processes with a strong focus on standardization, automation, digitalization, and AI-enabled solutions.
• Lead initiatives that improve operational efficiency and master data quality.
• Apply Lean, Six Sigma, and process improvement methodologies to deliver measurable results.
• Support innovation by challenging existing ways of working and introducing smarter solutions.
• Develop data quality metrics, monitoring tools, and governance controls.
• Perform root cause analysis and implement long-term corrective actions.
• Conduct audits and governance reviews to ensure compliance with established standards.
• Manage projects from initiation through implementation and closure.
• Coordinate project activities, stakeholders, timelines, and deliverables.
• Support strategic initiatives within the Master Data Management function and broader organization.

Skills

Data governance

SAP MDG

SAP ERP

Master data management

Process improvement

Automation

Lean Six Sigma

Cross-functional collaboration

Stakeholder management

Tools

Jira

Azure DevOps

HP ALM

Power BI

Power Apps

SharePoint

Job description

We are looking for a Group Process Owner (Data & Systems Maintenance) to drive process governance, system optimization, data quality, and digital transformation initiatives across a global organization. In this role, you will work closely with business and IT stakeholders to improve processes, implement automation, and ensure excellence in master data management.

As our Group Process Owner, you will:

Lead Process Governance & System Excellence

• Own and continuously improve master data processes, standards, governance frameworks, and documentation.
• Define and maintain process documentation, business requirements, data dictionaries, and operating standards.
• Identify and mitigate process risks while ensuring compliance and governance across the organization.
• Drive system enhancements, upgrades, and optimization initiatives within the MDM landscape.

Drive Testing & Release Management

• Define testing strategies, scope, and quality standards.
• Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.
• Lead release planning, testing kick-offs, stakeholder alignment, defect management, and go-live readiness.
• Ensure business requirements are fully covered and validated before implementation.

Partner with Business & IT

• Analyze current business processes and identify opportunities for optimization.
• Gather and translate business requirements into practical and scalable solutions.
• Collaborate with stakeholders across business functions, IT teams, Global Business Services, and system owners.
• Balance business priorities and technical capabilities to drive the most effective outcomes.
• Design future-state processes with a strong focus on standardization, automation, digitalization, and AI-enabled solutions.
• Lead initiatives that improve operational efficiency and master data quality.
• Apply Lean, Six Sigma, and process improvement methodologies to deliver measurable results.
• Support innovation by challenging existing ways of working and introducing smarter solutions.

Ensure Data Quality

• Develop data quality metrics, monitoring tools, and governance controls.
• Perform root cause analysis and implement long-term corrective actions.
• Conduct audits and governance reviews to ensure compliance with established standards.

Lead Projects & Change Initiatives

• Manage projects from initiation through implementation and closure.
• Coordinate project activities, stakeholders, timelines, and deliverables.
• Support strategic initiatives within the Master Data Management function and broader organization.

Required experience

• Experience working with Data Governance solutions, preferably SAP MDG.
• Experience with SAP ERP or other enterprise finance systems.
• Strong background in master data management, governance, and process improvement.
• Experience creating business requirements, process documentation, and governance frameworks.
• Hands-on experience driving automation, continuous improvement, or digital transformation initiatives.
• Understanding of Lean and Six Sigma principles.
• Proven ability to work with cross-functional and international stakeholders.

Nice to have

• Experience with testing and release management tools such as Jira, Azure DevOps, or HP ALM.
• Knowledge of Power BI, Power Apps, SharePoint, and project management methodologies.
• Exposure to project management certifications such as PMP, Lean, or Six Sigma.

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program
• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Corporate gym
• Corporate sports team
• Parking space for employees
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Modern and ergonomic office
• Yoga in the office

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.