Group Director, Content Operations Management

London Stock Exchange Group; Gdynia; On-site; PLN 340,000 - 567,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

London Stock Exchange Group is seeking a Senior Leader to head a large, globally distributed Operations organisation supporting Data & Analytics and related divisions. You will drive operational strategy, customer outcomes and data quality across 900+ colleagues worldwide.

The role combines strategic execution, transformation and stakeholder collaboration to deliver measurable operational and commercial impact within a complex financial data ecosystem.

Qualifications

• Extensive leadership experience in large-scale operations or information services.
• Strong understanding of financial markets, reference data or related content domains.
• Proven success in leading globally distributed teams through change and growth.
• Experience managing budgets and complex stakeholder environments.

Responsibilities

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions.
• Deliver high-quality data and services to clients in line with service expectations and performance measures.
• Own and execute the strategic roadmap for the function, including content expansion and service enhancement.
• Drive transformation through process optimisation, automation and the use of AI and other technologies.
• Manage budgets and costs while delivering against financial targets.
• Build a high-performing organisation through leadership, capability development and wellbeing initiatives.
• Partner with product, strategy, commercial and technology to shape future capabilities.

Skills

Leadership

Strategy

Stakeholder mgmt

Data & Analytics

Tools

AI & Automation

Job description

Function: Operations, reports through the COO organisation with strong LSEG Business Division interlock (particularly ‘Data & Analytics’ and ‘Benchmarks & Indices’ divisions )

Leadership scope: Senior leadership responsibility for a large global organisation spanning directors, senior managers, managers and substantial cross‑functional delivery teams.

About the role

This is a senior leadership opportunity to lead a globally significant Operations organisation serving a number of LSEG businesses (primarily the Data & Analytics Division). The team underpins core LSEG data products by providing authoritative entity reference and instrument reference data and pricing used across a wide range of customer workflows and connected content sets. The role has responsibility for a global team of more than 900 colleagues and combines operational leadership, strategic execution, customer focus and transformation.

Key responsibilities

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions.
• Deliver high‑quality data and services to clients in line with service expectations, commercial commitments and market‑driven performance measures.
• Own and execute the strategic roadmap for the function, including content expansion, service enhancement, innovation and operational scalability.
• Drive transformation through process optimisation, automation and the effective use of AI and other technologies.
• Manage budgets and costs responsibly while delivering against financial and performance targets.
• Build a high‑performing, engaged organisation through strong leadership across hiring, capability development, communication, recognition, performance and wellbeing.
• Partner closely with product, strategy, commercial and technology stakeholders to shape future capabilities and support customer outcomes.
• Represent the function in senior stakeholder forums and contribute to broader operational and strategic leadership priorities.

Why this role matters

This role sits at the centre of a business‑critical data capability. The successful candidate will lead a function that supports a wide client base, powers data interoperability and discoverability, and enables downstream products, services and regulatory solutions. It offers significant scope to shape strategy, influence stakeholders and deliver measurable operational and commercial impact.

Candidate profile

• Extensive leadership experience in large‑scale operations, data, content or information services environments.
• Strong understanding of financial markets, reference data, entity data or related content domains.
• Proven success in leading large, globally distributed teams through change, growth and transformation.
• Experience managing budgets, performance targets and complex stakeholder environments.
• Track record of improving operational performance through process excellence, automation and technology‑enabled change.
• Ability to influence senior stakeholders across operations, product, commercial and technology functions.
• Strong people leadership skills, with evidence of building capability, developing talent and creating engaged, high‑performing teams.
• Excellent communication, collaboration and organisational leadership skills.

Opportunity

This is an exceptional opportunity for a high‑calibre leader who wants to shape a critical global data operation, lead transformation at scale and make a visible impact across customers, products and the wider organisation.

Career Stage

Group Director

Compensation Information

LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between 339,900 zł – 566,500 zł. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for our Annual Bonus Plan (“bonus plan”). Target Bonus % will be commensurate with role level and posted career stage. Individual salary will be reflective of job‑related knowledge, skills and equivalent experience.

Benefits Information

LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. If you have specific questions or would like further details, these can be discussed during your interview.

• healthcare
• retirement planning
• paid volunteering days
• wellbeing initiatives

LSEG Information

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. We will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more. Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.