Group Account Sales Support Manager (m/f/d)

Hitachi Automotive Systems Americas, Inc.; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

HITACHI EUROPE LTD. is seeking a Group Account Sales Support Manager to drive customer engagement and orchestrate cross-BU collaboration within Hitachi’s Global Marketing & Sales team. You will help shape account strategies, coordinate across units, and translate customer priorities into actionable opportunities.

The role focuses on executive engagements, strategic workshops, and ensuring momentum post-interactions. Travel up to 15% and a strong emphasis on cross-functional execution are key.

Qualifications

• Experience in Sales & Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist.
• Excellent communication skills with an ability to influence both internally and externally.
• Attention to detail and ability to manage multiple deadlines simultaneously. Strong analytical ability to build relationships.
• Willingness and openness to travel up to 15%.
• Cultural sensitivity and openness to work in an international business environment across all time zones.

Responsibilities

• Lead the design and execution of customer-facing engagements, including: Account planning workshops, Customer strategy sessions, Executive briefings and summits.
• Translate customer priorities into structured engagement agendas and narratives. Facilitate sessions to identify business challenges, align stakeholders, co-create solution opportunities.
• Support Group Account Managers in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met.
• Convert customer discussions into clearly defined opportunity themes and pursuits; structure opportunities and prioritize high-value pursuits.
• Act as the central orchestrator across Business Units for strategic accounts; align internal capabilities to connect offerings with account needs.
• Support preparation for CXO-level interactions; develop executive narratives and customer-specific value propositions.
• Ensure momentum post-engagement by outlining next steps, ownership, and opportunity pathways.

Skills

Sales & Marketing experience

Communication skills

Attention to detail

Travel up to 15%

Cultural sensitivity

Education

Bachelor's Degree or Diploma in Engineering or Business

Job description

Location: Remote - Poland Job ID: R0131146 Date Posted: 2026-05-21 Company Name: HITACHI EUROPE LTD. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No

Job Description: Group Account Sales Support Manager | Global Marketing & Sales Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share. This transformation is led by Global Marketing and Sales (GM&S) group, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio. As part of the transformation activities a global account management structure is in place to represent Hitachi’s voice to targeted customers, fully understanding their needs while increasing Hitachi’s share of wallet. The Group Account Support Manager will play a pivotal role in orchestrating sales strategies and operations to drive business growth. Key focus will be developing targeted initiatives and ensuring seamless execution that leads to measurable business growth. Key focus area will be ensuring cross Business Unit collaboration and shaping a compelling value proposition aligned with our One Hitachi account plan.

What you’ll do

Customer Engagement & Strategic Workshops

Lead the design and execution of customer-facing engagements, including: Account planning workshops Customer strategy sessions Executive briefings and summits Translate customer priorities into structured engagement agendas and narratives Facilitate sessions to: Identify business challenges Align stakeholders Co-create solution opportunities Ensure all engagements are outcome-driven, with clear linkage to revenue opportunities

Opportunity Shaping & Growth Enablement

Support Group Account Managers (GAM) / Regional Account Manager (RAM) in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met. Convert customer discussions into clearly defined opportunity themes and pursuits Support GAMs/ RAMs in: Structuring opportunities Prioritizing high-value pursuits Aligning internal stakeholders Help define “so what” for the customer and articulate value propositions

Cross-BU Collaboration & One Hitachi Orchestration

Act as the central orchestrator across Business Units for strategic accounts Bring together relevant capabilities across: Digital Energy Rail Industrial Enable integrated solution positioning aligned to customer priorities Facilitate alignment sessions to ensure unified messaging and approach Understanding business offering portfolio in detail, specific to account needs and ability to connect and support the opportunity pipeline momentum.

Account Strategy Support (Customer-Centric)

Support GAM in refining account strategy based on customer insights Maintain visibility of: Customer priorities Key stakeholders Strategic themes Strategic opportunities with measurable outcomes Ensure account plans are grounded in real customer conversations, not internal assumptions Understanding account key stakeholders’ relationship, mapping, networking and able to bridge offering values relevant to stakeholders.

Executive Engagement & Storytelling

Support preparation for CXO-level interactions Develop: Executive narratives Customer-specific value propositions Strategic discussion materials Ensure all engagement materials are concise, insight-led, and outcome-oriented

Post-Engagement Momentum & Follow-Through

Ensure clear articulation of: Next steps Ownership Opportunity pathways Drive momentum post customer interactions by: Aligning stakeholders Tracking strategic actions (light-touch, not operational reporting) Ensure continuity between engagements and deal progression

Continuous Improvement of Customer Engagement Model

Capture best practices from customer engagements Contribute to building a repeatable “One Hitachi engagement model” To work with various consultants, third party service providers and ensure their deliverables are fully utilized and meets the purpose of account success.

What you’ll bring to the team

• Bachelor's Degree or Diploma in either Engineering or Business
• Experience in Sales & Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist
• Excellent communication skills with an ability to influence both internally and externally
• Attention to detail and ability to manage multiple deadlines simultaneously. Strong analytical ability to build relationships. Willingness and openness to travel up to 15%
• Cultural sensitivity and openness to work in an international business environment across all time zones

Our team

Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide. With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S). In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers.

Our values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge.

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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