CSS Finance Business Process Excellence & Automation Lead/Manager

Hitachi Automotive Systems Americas, Inc.; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Generous holiday entitlement

Group Personal Pension

Private Medical Insurance

Life Assurance

Employee Capital Plan

Annual Leave

Bonus

Educational Assistance Programme

Long Service Awards

LSA

Job summary

Hitachi Europe GmbH (Germany) is seeking a skilled professional to lead the continuous improvement and automation strategy for internal business applications built on Microsoft Power Platform, plus a third-party workflow tool. This role combines IT governance with hands-on product ownership, aiming to streamline processes across the shared services team.

You’ll own the product backlog, define requirements, manage risk and stakeholder engagement, oversee UAT and hypercare, and drive AI-enabled

Qualifications

• Having 10 years of experience, specializing in technology-driven process improvement and automation.
• Strong experience in product ownership or platform management within Power Platform.
• Strong project delivery and stakeholder management.
• Understanding solution design: workflows, integrations, security.
• Excellent documentation and communication skills.

Responsibilities

• Lead requirements gathering, scope definition, delivery planning, kickoff, risk management, stakeholder engagement, UAT oversight, hypercare, and project closure.
• Own the product backlog: intake, prioritisation, release planning, enhancement review, and change governance.
• Track adoption and application performance, identifying opportunities for optimisation.
• Analyze business processes and define workflows, data models, integrations, and security controls.
• Create and maintain architecture diagrams and solution documentation.

Skills

Power Platform

Product ownership

Stakeholder management

Solution design

Documentation

Tools

Microsoft Power Platform

Workflow tools

Job description

Location: (HEU) Krakow Job ID: R0124286 Date Posted: 2026-03-26 Company Name: HITACHI EUROPE GMBH (GERMANY) Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No

Job Description:

Our Company Through its Social Innovation Business that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.

About Hitachi Centralized Shared Services (CSS)

Hitachi Centralized Shared Services was formulated to support Hitachi Group Companies growth, global expansion and portfolio optimization. CSS is a strategic partner for transforming and delivering business operations by enabling global, social innovation and maximizing the value that powers One Hitachi. We provide the best employee and customer experience through agile and scalable solutions, enabling optimized enterprise processes, driving continuous improvements, excellence, and innovation.

What you’ll be doing

Lead the continuous improvement & automation strategy, roadmap, and delivery of internal business applications built on Microsoft Power Platform and a third‑party‑developed workflow application.

Key Responsibilities:

• Lead requirements gathering, scope definition, delivery planning, kickoff, risk management, stakeholder engagement, UAT oversight, hypercare, and project closure.
• Own the product backlog: intake, prioritisation, release planning, enhancement review, and change governance.
• Track adoption and application performance, identifying opportunities for optimisation.
• Analyze business processes and define workflows, data models, integrations, and security controls.
• Create and maintain architecture diagrams and solution documentation.
• Build value cases, estimate effort, assess solution options, and present recommendations.
• Own enhancement lifecycle for Power Platform applications.
• Manage user onboarding, permissions, audit logs, guides.
• Lead triage of user issues and coordinate fixes.
• Administer configuration and releases for custom workflow application (third‑party developed).
• Liaise with vendors and validate fixes.
• Continuously identify optimisation opportunities across processes, workflows, and digital solutions, ensuring applications evolve with business needs.
• Drive a culture of improvement by analysing performance data, prioritising enhancements, and embedding best‑practice methodologies into solution design and delivery.
• Develop and drive an AI strategy for business processes and internal applications, identifying where AI capabilities can enhance efficiency, decision‑making, and automation.
• Proactively identify opportunities to embed AI and intelligent automation into existing tools, workflows, reporting, and user journeys.
• Collaborate with other group companies to share best practices, align on automation and AI initiatives, and jointly explore cross‑enterprise opportunities for smarter, scalable solutions.

What you bring to the team

We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a remote with occasional work in the Hitachi Office (Karakow, Poland) The ideal candidate will possess the following skills and background:

Required Skills & Experience:

• Having 10 years of experience, specializing in technology-driven process improvement and automation
• Strong experience in product ownership or platform management within Power Platform.
• Strong project delivery and stakeholder management.
• Understanding solution design: workflows, integrations, security.
• Excellent documentation and communication skills.

Soft Skills:

• Influencing ability
• Clear communication
• Problem solving
• Organizational skills

Benefits Package

Company Funded Benefits

• Generous holiday entitlement
• Group Personal Pension
• Private Medical Insurance
• Life Assurance
• Employee Capital Plan

Voluntary Benefits including:

• Annual Leave
• Bonus
• Educational Assistance Programme
• Long Service Awards
• LSA

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation, we’d love to hear from you. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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