Governance Manager - Outsourcing

State Street; Kraków; On-site; PLN 119,000 - 145,000; Full time

Benefits offered by this job

Permanent contract from day one

Birthday/anniversary day off

Gold Medical Package

Private pension plan

Training & development programs

Volunteer opportunities

Well-being programs

Seniority-based benefits

Job summary

State Street is seeking a Governance Manager - Outsourcing to strengthen governance across outsourcing arrangements within the Global AML Center. The role focuses on providing SME guidance, coordinating due diligence, and leading reviews to ensure compliance with corporate programs and standards.

The position requires strong governance, stakeholder management, and cross-functional collaboration, with the office-based requirement of at least three days per week in Krakow, Poland.

Qualifications

• Strong governance, coordination, organizational and stakeholder-management capabilities.
• Experience supporting structured processes, controls, reporting, documentation or oversight activities.
• Ability to work across functions, manage multiple deliverables and elevate risks or issues appropriately.

Responsibilities

• Equip the team with governance expertise to meet outsourcing obligations.
• Support Outsourcing Engagement Managers with due diligence requests and risk assessments.
• Lead periodic review processes for all outsourced arrangements.
• Coordinate and host Service Review Meetings for Service Recipients.
• Develop and update Governance procedures and controls in line with standards and changes.

Skills

Governance

Stakeholder management

Communication

Organizational skills

Attention to detail

Problem solving

Independence

Team collaboration

English proficiency

Time management

Tools

SharePoint

Excel

PowerPoint

MS Word

Job description

Minimum Salary

zł132 000 Annual

The Governance team primary role is to ensure adequate governance is in place within the Global AML Center to support the effectiveness of Corporate Programs / Policies, minimizing regulatory, monetary and reputational risks for the team and the team's service recipients.

Outsourcing Governance

Tasked with coordinating the team’s governance requirements related to outsourcing. Working closely with the Reporting Specialists to deliver periodic reporting to Service Recipients.

What You Will Be Responsible For

The Governance Manager - Outsourcing will

• Equip the team with subject matter expertise on governance practices to satisfy outsourcing obligations.
• Support Outsourcing Engagement Managers with due diligence requests / site visit coordination / risk assessments.
• Lead the periodic review process for all outsourced arrangements to which the team are party to.
• Coordinate and host Service Review Meetings for Service Recipients.
• Consult with appropriate AML Center specialists to ensure procedures & controls are developed where necessary to adhere to corporate Programs, Policies, Standards.
• Develop / update Governance Team procedures / guidance notes / controls in accordance with standards, technology and operating model changes.
• Promote adherence to standard operating procedures and controls.
• Coordinate and oversee various administrative responsibilities and tasks for the team.
• Follow the speak up, listen up values - including timely escalation of AML concerns, suspicious activity or any corporate policy breaches
• Notify local management of operational issues
• Attend and participate in AML awareness training sessions to continue to enhance the quality of deliverables
• Support ad hoc and/ or strategic projects as required.
• Monitor the team against the output of the workload schedule on a periodic basis.
• Act as a Governance subject matter expert; providing technical expertise and guidance to all Governance team members as needed.
• Collaborate and lead conversations with key stakeholders with regards to the execution and accurate tracking of key deliverables from the Global AML Center.
• Providing support to the Governance Manager / Head of Governance if required.
• Act as deputy to the Governance Manager in their absence.
• Demonstrate commitment to AML risk excellence through the provision of ancillary tasks that support the firms know your customer due diligence.
• Maintain role-specific knowledge of the current anti-money laundering and financial crime risks and issues through completion of the annual AML Academy, and any other financial crime training deemed applicable to the role.

What We Value

These skills will help you succeed in this role

• Excellent interpersonal, organizational and administrative skills with strong attention to detail.
• Evidence of strong communication & influencing skills.
• Excellent verbal and written command of English with the ability to effectively communicate with different stakeholders using various tools.
• Take initiative, exercise independent thinking, juggle multiple projects, set priorities, solve problems and meet aggressive deadlines in a fast paced environment.
• Strong knowledge and capabilities in Excel, Macros, PowerPoint, reporting design and good Microsoft Word skills.
• Experience with SharePoint would be an advantage.
• Ability to lead various initiatives with confidence.
• Proven ability to handle confidential information with discretion.
• Ability to work independently and collaboratively.

Education & Preferred Qualifications

• Relevant professional experience demonstrating strong governance, coordination, organizational, and stakeholder‑management capabilities
• Experience supporting structured processes, controls, reporting, documentation, or oversight activities
• Ability to work effectively across functions, manage multiple deliverables, and elevate risks or issues appropriately
• Experience in a regulated, international, or operational environment would be advantageous
• Previous AML, KYC, financial crime, or financial‑services experience is desirable but not essential

Note:

The role requires a minimum of 3 days per week working from the office

Minimum Salary

zł132 000 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non‑discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance‑based awards.

We Offer

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company‑driven initiatives, employee networks or organizations of your choice
• Variety of well‑being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-798677