Global Voicebot & Chatbot Architect — Digital Workplace Lead

Atos SE; Bydgoszcz; On-site; PLN 180,000 - 240,000; Full time

Job summary

A global technology company is seeking a Global Service Architect for Voicebot and Chatbot solutions. In this role, you will lead R&D projects and optimize user experience through conversational AI technologies. Ideal candidates will have hands-on experience with AI platforms and cloud solutions. This position is based in Bydgoszcz, Poland and offers a dynamic work environment focused on innovation.

Benefits

Wellbeing programs & work-life balance

Private medical and dental care

Co-funding of sport activities

Courses and certifications

Conferences and Expert Communities

Gift packages for special occasions

Appreciation for seniority

Charity and eco initiatives

Qualifications

• Hands-on experience with conversational AI platforms.
• Integrating voicebots and chatbots with enterprise systems.
• Coordinating cross-functional teams and managing project timelines.
• Strong problem-solving skills with complex technical issues.

Responsibilities

• Lead R&D projects focused on voicebot and chatbot technologies.
• Design, implement, and optimize voicebot and chatbot solutions.
• Ensure seamless integration and alignment with organizational goals.

Skills

Analytical Skills

Communication Skills

Education

Certifications in relevant AI and machine learning technologies

Project management certifications (e.g., PMP, PRINCE2)

Certifications in cloud platforms (e.g., AWS Certified Solutions Architect)

Tools

Dialogflow

IBM Watson

Microsoft Bot Framework

Amazon Lex

AWS

Azure

Google Cloud

Job description

A global technology company is seeking a Global Service Architect for Voicebot and Chatbot solutions. In this role, you will lead R&D projects and optimize user experience through conversational AI technologies. Ideal candidates will have hands-on experience with AI platforms and cloud solutions. This position is based in Bydgoszcz, Poland and offers a dynamic work environment focused on innovation.