Global Training Specialist

Hitachi Energy Ltd.; Łódź; Hybrid; PLN 149,000 - 183,000; Full time

Benefits offered by this job

Lunch ticket or canteen

Health Insurance

Pension Fund

Welfare

Flexible working hours

Hybrid work model

Well-being platform

Family Care Benefits

Parking and Partnerships (gyms, sports

Job summary

Hitachi Energy Ltd. seeks a Global Customer Experience Training Specialist to join the Transformers Business Unit and advance world-class learning and development across a global footprint.

You will design and execute a global training strategy, collaborate with stakeholders, and deliver engaging content with a focus on continuous improvement, leveraging Cornerstone and other digital tools in a hybrid, international environment.

Qualifications

• Bachelor’s or master’s degree in Engineering, Business Administration, Marketing, Communications, Education, or a related field.
• 5+ years of experience in customer experience, marketing and sales, training, or learning and development.
• Experience with learning management systems and digital learning tools.

Responsibilities

• Support the development and execution of a global training strategy.
• Design and enhance impactful learning programs.
• Collaborate with stakeholders and subject matter experts to deliver high-quality learning experiences.
• Define and track KPIs to evaluate training effectiveness and business impact.
• Implement and optimize processes and tools for scalable training delivery worldwide.

Skills

Clear communication

Interpersonal skills

Stakeholder collaboration

Training content development

Data analysis

Learning technologies

Education

Bachelor’s or Master’s degree in Engineering, Business Administration, Marketing, Communications, Education, or related field

Tools

Cornerstone

Job description

The Opportunity

Hitachi Energy is seeking a Global Customer Experience Training Specialist to join the Transformers Business Unit and help shape the future of energy through world-class learning and development.

The Opportunity

Hitachi Energy is seeking a Global Customer Experience Training Specialist to join the Transformers Business Unit and help shape the future of energy through world-class learning and development.

In This Role, You Will

• Support the development and execution of a global training strategy.
• Design and enhance impactful learning programs.
• Collaborate with stakeholders and subject matter experts to deliver high-quality learning experiences.
• Contribute to strategic initiatives and work with innovative technologies.
• Expand your expertise in a dynamic, collaborative, and global environment.
  

How You’ll Make An Impact

• Support the development and execution of a global Customer Experience training strategy that contributes to business success.
• Gather insights and analyze data to identify skill gaps and prioritize high-impact learning initiatives.
• Design and enhance training programs that incorporate industry trends and innovative technologies.
• Help define and track key performance indicators to evaluate training effectiveness and business impact.
• Implement and optimize processes and tools to enable consistent and scalable training delivery worldwide.
• Build strong relationships with stakeholders to understand their needs and ensure alignment with organizational goals.
• Collaborate with subject matter experts to develop accurate, relevant, and engaging training content.
• Support communication strategies that increase awareness of and engagement with training initiatives.
  

Your Profile

• Bachelor’s or master’s degree in Engineering, Business Administration, Marketing, Communications, Education, or a related field.
• At least five years of experience in customer experience, marketing and sales, training, or learning and development.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and subject matter experts.
• Hands‑on experience in developing engaging training content and learning materials.
• Ability to assess training needs, gather and analyze feedback, and support the continuous improvement of learning programs.
• Knowledge of learning management systems, particularly Cornerstone, as well as digital learning tools.
• Fluency in written and spoken English; additional languages are considered an advantage.
• A proactive, collaborative, and adaptable mindset, with the ability to work effectively in a global environment.
  

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together.

The minimum salary for this position in Italy is starting from: 38.000 €.

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

• Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well‑being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores).