Global Technical Account Leader - Remote

Keywords Studios; Poland; Remote; PLN 298,000 - 385,000; Full time

Job summary

A leading player engagement company is seeking a Technical Account Manager to manage strategic accounts and a global team of Customer Success Managers. This role involves building strong executive relationships, ensuring client satisfaction, and advocating for customer needs within the organization. The ideal candidate has extensive experience in account management and a passion for mentoring teams. This position is fully remote, making it suitable for candidates in various locations.

Qualifications

• 5+ years managing a global team focused on client engagements.
• 10+ years experience working with Enterprise clients.
• Comfortable with complex problems and data-driven strategies.

Responsibilities

• Build strong relationships with clients and internal teams.
• Manage Customer Success managers across various regions.
• Collaborate with internal teams to drive product adoption.

Skills

Client engagement

Account management

Technical communication

Data-driven decision making

Job description

A leading player engagement company is seeking a Technical Account Manager to manage strategic accounts and a global team of Customer Success Managers. This role involves building strong executive relationships, ensuring client satisfaction, and advocating for customer needs within the organization. The ideal candidate has extensive experience in account management and a passion for mentoring teams. This position is fully remote, making it suitable for candidates in various locations.