Global ServiceNow Architect — ITSM, ITOM & HRSD

Sii Poland; Katowice; Sur place; PLN 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open management team

Résumé du poste

Sii Poland is seeking an experienced ServiceNow Architect to design and deliver scalable solutions across ITSM, ITOM, ITAM, HRSD, SecOps, and SPM for clients in Europe and the US. You will craft technical designs, assist with proposals, and guide project architectures while collaborating with stakeholders to drive value.

Applicants should bring deep ServiceNow knowledge, multiple module hands-on experience, and familiarity with ITIL, PMP/PRINCE2/Agile; English fluency is required, and residing

Qualifications

• Minimum 5 years of experience in ServiceNow implementations and at least 2 years in a ServiceNow Architect role.
• Very good understanding of ServiceNow platform architecture and products.
• Hands-on experience with at least three different ServiceNow modules.
• Experience in consulting on ITSM tools implementation.
• Knowledge of other ITSM/BPM tools.
• Familiarity with PMP, PRINCE2, or Agile methodologies.
• Strong understanding of ITIL principles.
• Fluency in English (written and spoken).
• Strong communication and stakeholder collaboration skills.
• Residing in Poland is required.

Responsabilités

• Designing and implementing solutions on the ServiceNow platform tailored to client needs.
• Supporting the creation of technical offers and project estimations.
• Defining optimal technological and architectural solutions.
• Identifying, predicting, and reporting technical risks in projects.
• Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation.
• Collaborating with stakeholders to deliver effective and scalable solutions.
• Supporting the definition and development of ServiceNow's service strategy.

Connaissances

ServiceNow

ITIL

Stakeholder comms

Agile proj mgmt

ITSM tools

Outils

ServiceNow

Description du poste

Sii Poland is seeking an experienced ServiceNow Architect to design and deliver scalable solutions across ITSM, ITOM, ITAM, HRSD, SecOps, and SPM for clients in Europe and the US. You will craft technical designs, assist with proposals, and guide project architectures while collaborating with stakeholders to drive value.

Applicants should bring deep ServiceNow knowledge, multiple module hands-on experience, and familiarity with ITIL, PMP/PRINCE2/Agile; English fluency is required, and residing