Global People Experience Leader

Paymentology; Warszawa; On-site; PLN 260,000 - 420,000; Full time

Job summary

Paymentology is building the future of payments. As our People Experience Lead, you will shape how work happens by designing, implementing and continuously improving the frameworks, experiences, and insights that support performance, progression, engagement, and retention across the business.

You will partner with senior leaders and cross‑functional teams to translate feedback into practical actions, scale people processes, and harness AI-enabled solutions to create simpler, fairer, and more

Qualifications

• 8–12+ years’ experience in People / HR roles.
• Strong experience across performance, engagement, employee experience and organisational effectiveness.
• Experience implementing or improving HR technology, automation or AI-enabled solutions.
• Confidence working with senior leaders and challenging constructively.
• Strong analytical thinking and the ability to turn data into actionable insight.
• A practical, systems-oriented mindset with a focus on scalable outcomes.
• Experience in a global or distributed organisation.

Responsibilities

• You will help define, implement and evolve the systems that shape how our people perform, grow, and experience the business.
• Your areas of ownership will include: Designing and improving our employee experience and ways of working.
• Embedding behaviours that support our culture and business goals.
• Owning our employee listening approach, including pulse surveys and engagement insights.
• Turning feedback and data into clear, practical recommendations and organisational action.
• Leading the design, implementation and evolution of our performance and progression frameworks.
• Improving fairness and consistency in performance reviews, calibration, and promotion decisions.
• Identifying retention risks and working with People Partners and leaders to address them.
• Driving measurable improvements in employee experience and performance practices.
• Leveraging automation, AI-enabled tools, and scalable solutions to improve people processes and organisational insight.

Skills

People analytics

HR tech

AI-enabled tools

Stakeholder leadership

Data-driven decisions

Global teams

Job description

Paymentology is building the future of payments. As our People Experience Lead, you will shape how work happens by designing, implementing and continuously improving the frameworks, experiences, and insights that support performance, progression, engagement, and retention across the business.

You will partner with senior leaders and cross‑functional teams to translate feedback into practical actions, scale people processes, and harness AI-enabled solutions to create simpler, fairer, and more