Global Learning Strategy & Process Specialist | f/m/d

ERGO; Warszawa; Hybrid; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Medical package

Sports card

Remote working option

Flexible working hours

Dog-friendly office in Warsaw

Job summary

ERGO Technology & Services S.A. (ET&S) is seeking a Learning & Development professional to contribute to group-wide learning strategies and governance.

You will align learning approaches with HR and business structures, support country entities, and help translate diverse needs into scalable learning offerings. The role emphasizes collaboration across international teams and the measurement of learning impact.

Qualifications

• Fluency in English at a professional level (C1).
• Master's degree in Economics or Social Sciences or equivalent.
• 2–5 years of consulting experience advising senior stakeholders.

Responsibilities

• Assist in designing, reviewing and developing group-wide learning and development strategies and governance models.
• Support alignment of learning approaches with HR and business structures across entities.
• Assist country entities on learning needs and programs; align with global learning strategy.
• Synthesize local needs into scalable learning offerings and country roadmaps.
• Support implementation and moderation of communities of practice.

Skills

Fluency in English (C1)

Cross-country coordination

Strategic thinking

Organizational skills

Independent and collaborative work

Education

Master's degree in Economics or Social Sciences

Tools

SuccessFactors

Authoring software

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• assisting in the design, review and further development of group-wide learning and development strategies, related HR policies, frameworks and governance models
• supporting the provision of methodological and conceptual input to align learning-related approaches with existing HR and business structures and assisting the consistent application across entities, including guidance for local adaptations
• assisting country entities on relevant learning needs and programs and supporting strategic alignment with the global learning strategy as well as consistent application of the global learning approach (governance) across regions
• collaborating to synthesize diverse local needs into scalable learning offerings and concepts and country roadmap
• supporting implementation and co-moderation of communities of practice
• collaborating with the design and concepts application for the measurement and analysis of learning activities and offerings, including usage and impact indicators at an aggregated level
• supporting preparation of analyses, controlling information and reports to support decisions on the optimisation of the learning portfolio, platforms and related measures

Skills and experience you will need

• fluency in English (C1)
• Master's degree (in Economics or Social Sciences) or equivalent, preferably with a focus on HR/Business Psychology /Learning
• 2-5 years of consulting experience in advising senior stakeholders
• coordination and communication skills across countries and roles
• strategic thinking, with the ability to analyze, structure, and improve complex processes systematically and to translate abstract trends into actionable learning strategy input
• understanding of information technology products/tools/instruments (e.g., learning platforms (Success Factors) and authoring software
• first experience in international or decentralized learning environments
• experience in working in an international and intercultural environment
• skills in engaging and advising stakeholders from various areas and levels
• organizational, coordination, and communication skills with a results- and solution-oriented mindset
• comfortable working independently and collaboratively in cross-functional, international, and service-oriented environments

Nice to have

• knowledge of German
• willingness travel on business

What we offer

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won't be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!