Global Credit Management Team Lead

Randstad Polska; Poznań; On-site; PLN 240,000 - 320,000; Full time

Benefits offered by this job

Permanent contract

Benefits package

Comprehensive onboarding program

Professional development opportunities

CSR initiatives

Global, diverse work environment

Modern employment practices

Diversity and inclusion

Job summary

Randstad Polska is seeking a Credit Team Leader to oversee credit and collections within our international Shared Service Center in Poland. You will balance risk with business growth, lead a team of credit specialists, and ensure policy compliance across regions.

You will collaborate with supply chain, sales, and finance teams, develop KPIs, and drive continuous improvement of credit processes in a dynamic, global environment.

Qualifications

• Education: bachelor's or master's degree in Finance, Accounting, Business Administration, or a related field.
• Experience: minimum 5 years of experience in a supervisory or management role within finance/credit operations.
• Minimum 7 years of progressive credit management experience in a commercial, B2B, or corporate environment.
• Proven track record in collections, A/R, credit risk assessment, and regulatory compliance within a Shared Services / GBS environment.

Responsibilities

• Support regional finance and executive leadership in credit management by balancing risk exposure and growth.
• Manage credit approval and collection activities, ensuring policy compliance and efficiency.
• Lead, mentor, and develop a team of credit and collection specialists.
• Monitor customer credit risk and oversee special credit arrangements.
• Negotiate collateral and risk mitigation agreements.
• Oversee collection procedures and handle escalations and client meetings when needed.
• Identify key accounts to improve payment performance and support sales.
• Prepare and analyze dashboards to track credit and collections KPIs.
• Approve credit applications and secure guarantees or deeds.
• Prepare monthly accounts, aging reports, and performance summaries for senior stakeholders.
• Resolve complex customer inquiries and credit disputes.
• Contribute to updating internal credit policies and procedures.
• Ensure accurate credit documentation and AR ledger integrity.
• Perform analytical reviews and reporting within accounts receivable.
• Collaborate with cross-functional departments to align credit strategy with CRM goals.

Skills

Leadership

Coaching

Team development

Analytical accuracy

Negotiation

Conflict resolution

Attention to detail

Stakeholder management

Education

Bachelor's or Master's degree in Finance/Accounting/Business Administration

Tools

SAP

MS Excel

MS PowerPoint

credit rating tools

financial assessment systems

Job description

Randstad Polska is seeking a Credit Team Leader to oversee credit and collections within our international Shared Service Center in Poland. You will balance risk with business growth, lead a team of credit specialists, and ensure policy compliance across regions.

You will collaborate with supply chain, sales, and finance teams, develop KPIs, and drive continuous improvement of credit processes in a dynamic, global environment.