Global BSS Engineering & Product Director

Vonage; Katowice; On-site; PLN 500,000 - 900,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Glasses Reimbursement

Cafeteria: My Benefit

Volunteer Time Off (DTO)

Job summary

Vonage seeks a Senior Director to own engineering and product direction of the BSS platform globally, shaping strategy and leading delivery for billing, rating, provisioning, ordering, and revenue management. You will drive a scalable, secure, multi-region architecture and define a roadmap aligning commercial and regulatory needs.

You will lead a distributed team of managers and engineers, establishing standards, governance, and a fast, data-driven delivery culture.

Qualifications

• Senior BSS engineering and product leadership in telecoms, CPaaS, UCaaS, or enterprise SaaS.
• Deep expertise across the BSS stack: order management, billing, rating, CPQ, provisioning, and revenue management.
• Hands-on experience with platforms such as Salesforce (CPQ, Sales Cloud, Service Cloud), Zuora, Amdocs, Oracle Communications, CSGi, NetCracker, or Optiva.
• Strong grasp of end-to-end quote-to-cash and usage-based monetization models.
• Experience with API lifecycle governance, API gateway and metering infrastructure, and CPaaS/UCaaS BSS environments.
• Proven track record leading distributed, matrixed teams and using AI or data-driven tooling to improve delivery and quality.

Responsibilities

• Own architecture, delivery, and platform performance across billing, rating, provisioning, ordering, and revenue management.
• Set engineering standards for integration, release management, test automation, observability, and technical debt.
• Ensure platforms are scalable, secure, compliant, and built for a multi-product, multi-region model.
• Define and drive the BSS product strategy, translating commercial, finance, regulatory, and customer needs into a prioritized roadmap.
• Cover the full quote-to-cash and order-to-cash lifecycle - CPQ, order management, provisioning, billing, collections, and revenue recognition.

Skills

Senior BSS engineering leadership

telecoms/CPaaS expertise

API lifecycle governance

AI/data-driven tooling

Tools

Salesforce CPQ

Zuora

Amdocs

Oracle Communications

CSGi/NetCracker/Optiva

Job description

Vonage seeks a Senior Director to own engineering and product direction of the BSS platform globally, shaping strategy and leading delivery for billing, rating, provisioning, ordering, and revenue management. You will drive a scalable, secure, multi-region architecture and define a roadmap aligning commercial and regulatory needs.

You will lead a distributed team of managers and engineers, establishing standards, governance, and a fast, data-driven delivery culture.