Global Accounts Coordinator - Hybrid & Multilingual (EN/DE)

Vastbouw; Województwo pomorskie; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

A shared service center is seeking a Global Accounts Coordinator who will be responsible for delivering contracted services to customers within the EMEA region. The ideal candidate will have fluent English and German, along with a proactive attitude and strong organizational skills. Responsibilities include managing service levels, coordinating onboarding, and building relationships with stakeholders. The role offers a hybrid work model, annual bonuses, and various training programs.

Benefits

Work in a hybrid model (2 days in the office/week)

Annual bonus system

Language programs (Learnlight)

A rich package of training courses

Bonuses and additional days off based on tenure

Qualifications

• Fluent English and German (B2-C2).
• Proactive attitude – takes initiative and ownership of tasks.
• Ability to manage multiple priorities and stay organized.

Responsibilities

• Identify internal and external stakeholders and set up a service knowledge management system.
• Coordinate onboarding, service acceptance, and operational readiness.
• Communicate service transition updates to stakeholders.

Skills

Fluent English

Fluent German (B2-C2)

Proactive attitude

Time management

Organizational skills

Flexible and adaptable

Job description

A shared service center is seeking a Global Accounts Coordinator who will be responsible for delivering contracted services to customers within the EMEA region. The ideal candidate will have fluent English and German, along with a proactive attitude and strong organizational skills. Responsibilities include managing service levels, coordinating onboarding, and building relationships with stakeholders. The role offers a hybrid work model, annual bonuses, and various training programs.