GIS Implementation Engineer

3-Gis, LLC; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Poland is seeking an Implementation Engineer to support the deployment and configuration of 3-GIS application suite and ESRI ArcGIS. The successful candidate will be responsible for installation, troubleshooting, and providing technical support, as well as conducting customer assessments. A Bachelor's in Computer Science and 2-5 years of relevant experience are required. This role may involve up to 25% travel domestically and internationally.

Responsibilities

• Perform installation, configuration, and performance tuning services for 3-GIS Network Solution.
• Troubleshoot client issues with Windows Server and GIS software.
• Provide technical support for clients including end users.
• Conduct customer needs assessments and document recommended solutions.
• Create scripts and models using ArcGIS Modelbuilder and Python scripting.
• Train end users and system administrators on 3-GIS Network Solution.

Skills

Advanced Knowledge of Esri ArcGIS

Proficiency with Windows Server Administration

Exceptional customer service orientation

Ability to prioritize tasks

Education

Bachelor’s Degree in Computer Science

Tools

PostgreSQL

Oracle

SQL Server

Python Scripting

Esri ArcGIS: Modelbuilder

Jira

Jenkins Automation Pipeline

Job description

Job purpose

The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers.

Duties and responsibilities

Job Duties include but are not limited to:

• Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, Esri, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.


• Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.


• Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators.


• Evaluate existing data and processes and develop action plans for migration to an enterprise GIS.


• Perform database schema changes to databases.


• Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.


• Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.


• Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.


• Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.


• Test new software functionality and bug fixes.


• Prepare and perform detailed 3-GIS product demonstrations.

Qualifications

Required Qualifications:

• Bachelor’s Degree in Computer Science, Geography, Engineering or related field.


• Directly Applicable Years of Experience (Minimum): 2-5 years (Implementation SE Level 2).


• Advanced Knowledge of Esri ArcGIS: Desktop and ArcGIS Enterprise/Server.


• Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server).


• Ability to work on multiple projects simultaneously.


• Exceptional customer service orientation.


• Ability to prioritize tasks and switch tasks as needed per business needs.

Preferred Qualifications:

• Telecom Knowledge and Experience.


• Proficiency with Database Programming (e.g.: Python Scripting).


• Esri ArcGIS: Modelbuilder.


• Esri ArcGIS: Portal.


• Atlassian Suite: Jira.


• Jenkins Automation Pipeline.

Proven Values and Competencies:

• Innovative.


• Problem Solving/Analysis.


• Effective Teamwork.


• Organizational Skills.


• Excellent Communication Skills.


• Constant State of Learning.

Working conditions

This position operates in a professional office environment. This role requires routine use of standard office equipment such as computers, phones, and copiers. This role may require up to 25% travel, both domestically and internationally.