German Payroll Support Consultant | Remote & Flexible

SD Worx; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading HR services provider located in Katowice is seeking a Customer Support Consultant to support payroll customers. The role involves addressing application-related inquiries about payroll software, offering content advice on payroll topics, and managing customer inquiries. Ideal candidates should have strong German language skills and knowledge of payroll accounting. The position offers flexible remote work options and various employee benefits, including medical care and development opportunities.

Benefits

Private medical care (LuxMed)

Flexible working hours

Lunch card (Edenred)

Financial allowance for remote work

Life insurance

Holiday allowance

Free language courses

Annual bonus

Integration events

Qualifications

• Very good German language skills are essential.
• Strong commitment to customer satisfaction is required.
• Experience in payroll accounting for German clients is preferred.

Responsibilities

• Act as a contact person for customers with payroll software queries.
• Provide content-related support on salary topics.
• Receive and process customer inquiries via the ticket system.

Skills

Very good German language skills

Good knowledge of payroll accounting for German customers

Strong commitment to customer satisfaction

Experienced use of common MS Office tools

Strong communication skills

Analytical thinking

Job description

A leading HR services provider located in Katowice is seeking a Customer Support Consultant to support payroll customers. The role involves addressing application-related inquiries about payroll software, offering content advice on payroll topics, and managing customer inquiries. Ideal candidates should have strong German language skills and knowledge of payroll accounting. The position offers flexible remote work options and various employee benefits, including medical care and development opportunities.