GA & OTC Team Leader

Kingfisher plc; Kraków; On-site; PLN 180,000 - 280,000; Full time

Job summary

Kingfisher plc in Kraków is seeking an experienced GA & OTC Team Manager to lead a team delivering high-quality accounting operations across General Accounting and Order-to-Cash. You will manage day-to-day operations, ensure compliance with accounting standards and internal controls, and drive continuous improvement in a multinational finance environment.

The role requires strong people leadership, stakeholder management and the ability to optimize processes while maintaining focus on SLAs and

Qualifications

• Experience delivering GA and OTC processes
• Strong people leadership and stakeholder management
• Process improvement and control awareness

Responsibilities

• Lead, coach and develop a team of accounting professionals for GA and OTC.
• Set objectives, priorities and performance expectations for team members.
• Support employee development, succession planning and talent management.
• Foster accountability, collaboration and knowledge sharing.
• Manage workload allocation and capacity planning.
• Ensure timely, accurate delivery of accounting services against SLAs and KPIs.
• Oversee month-end, quarter-end and year-end activities.
• Identify process risks and control gaps and drive remediation.

Job description

We are looking for an experienced GA & OTC Team Manager to lead a team responsible for delivering high-quality accounting operations across General Accounting (GA) and Order-to-Cash (OTC) processes.

In this role, you will manage day-to-day operations, ensure compliance with accounting standards and internal controls, drive continuous improvement initiatives, and support the development of a high-performing team.

You will work closely with Finance teams, business stakeholders and external partners to ensure service excellence, operational efficiency and the timely resolution of issues. The role requires a strong combination of people leadership, accounting knowledge, stakeholder management and process improvement capabilities within an international environment.

Responsibilities

• Lead, coach and develop a team of accounting professionals responsible for GA and OTC processes.
• Set clear objectives, priorities and performance expectations for team members.
• Support employee development, succession planning and talent management activities.
• Foster a culture of accountability, collaboration, knowledge sharing and continuous improvement.
• Manage workload allocation, capacity planning and operational priorities.
• Ensure timely and accurate delivery of accounting services in line with agreed SLAs and KPIs.
• Oversee month-end, quarter-end and year-end activities within the assigned scope.
• Monitor operational performance and proactively identify process risks, control gaps and service issues.
• Ensure compliance with accounting policies, internal controls, audit requirements and operational procedures.
• Act as an escalation point for complex accounting, operational and stakeholder-related matters.
• Build and maintain effective relationships with Finance teams, business units, auditors and external partners.
• Provide regular updates on team performance, operational risks, key issues and improvement activities.
• Drive process standardisation, simplification, automation and continuous improvement across GA and OTC.
• Participate in Finance transformation initiatives, system enhancements and ERP implementation projects.
• Use operational data and performance insights to identify opportunities to improve efficiency, quality and customer experience.
• Support internal and external audits and ensure that required documentation and evidence are provided.
• Maintain current and accurate process documentation, procedures and controls.
• Support a smooth transition of new activities into the team, including knowledge transfer, resource planning and operational readiness.