Fraud Manager

G2A Group; Warszawa; On-site; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid or remote work options

Comprehensive ergonomic home office setup

Internal and external training opportunities

Discount codes for G2A.COM sales platform

MultiSport card

Job summary

G2A Group in Warsaw, Poland is seeking a skilled Fraud Manager to lead the development of risk management and fraud prevention strategies. In this role, you'll balance security, customer experience, and business objectives while managing a team.

We offer the flexibility of a hybrid or fully remote work model and provide all necessary resources for a comfortable work environment. Join us and help drive fraud prevention initiatives while collaborating with diverse teams and stakeholders.

Qualifications

• Experience in risk management, fraud prevention, or similar fields.
• Background in high-risk industries such as e-commerce or fintech.
• Hands-on experience with vendor integrations and operational challenges.
• Comfortable managing teams and collaborating across diverse groups.

Responsibilities

• Develop and enhance strategies for fraud prevention and risk management.
• Implement new vendors and technology partners, coordinating integrations.
• Collaborate with cross-functional teams to develop effective risk solutions.
• Manage a team and support employee development.

Skills

Risk management

Fraud prevention

Project management

Stakeholder management

Fluent in Polish and English

Job description

Fraud Manager

Join G2A.COM as a Fraud Manager, responsible for developing the risk management and fraud prevention strategy. You will help balance security, customer experience, and business objectives, and have a real impact on the operations of a global marketplace.

In addition to great development opportunities, we offer full flexibility – choose between a hybrid or fully remote work model, and we’ll make sure your onboarding is smooth and efficient.

Qualifications

• You have experience in areas related to risk management, fraud prevention, operations, payments, or similar fields
• You have gained experience in high‑risk industries such as e‑commerce, fintech, banking, insurance, marketplaces, travel, or airlines
• You have hands‑on experience implementing new providers and understand the challenges associated with technological and operational integrations
• You understand that effective risk management is about finding the right balance between security, business growth, and customer experience
• You have experience in people management and are able to effectively collaborate with diverse teams
• You're comfortable building relationships with stakeholders at different levels of the organization and can combine business and operational perspectives
• You have strong project management skills and are able to successfully deliver initiatives end‑to‑end
• You understand how organizations function and how different business functions interact with each other
• You communicate fluently in both Polish and English, which you use in daily collaboration with international vendors and partners
• You're able to quickly adapt to new environments, processes, and business specifics

Responsibilities

• Develop and enhance fraud prevention and risk management strategies that support both organizational security and business objectives
• Implement new vendors and technology partners, coordinate integrations, and identify and resolve challenges related to their deployment
• Collaborate with business, operations, technology, and product teams to develop effective solutions that mitigate risk
• Build a balance between protecting the company against fraud, driving business growth, and ensuring a positive customer experience
• Manage a team, support employee development, and foster effective collaboration and a culture of accountability
• Lead projects related to risk management, transaction security, and process optimization
• Collaborate with external vendors, including international partners

Benefits

• You can work in a hybrid model, from the office, or remotely
• You receive all the necessary work resources, such as a laptop and/or a phone
• We provide ergonomic and electronic equipment for your home office, such as footrests, stability balls, a chair with back support, a monitor, a mousepad, a laptop docking station, a mouse, a keyboard, and headphones
• We offer an opportunity for realizing new ideas and appreciate them a lot
• We encourage the development of skills and competences with internal and external trainings
• We value DEI – Diversity, Equity & Inclusion
• We support grassroots initiatives and take part in charity events
• We provide valuable benefits, such as the welcome pack, vouchers for the Motivizer platform, the MultiSport card, opportunities to attend internal and external trainings and industry events, and many more
• You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services