Fraud Analytics Specialist — User Segmentation

Greenhouse Software, Inc.; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Working

Daily Lunch £12 JustEat

Private Medical Cover

Life Assurance

Pension Plan

Job summary

Tripledot Studios is seeking a Data Analyst to own the fraud side of our user segmentation system within Puzzleplay. You will build and refine signals that distinguish fraudulent from legitimate activity and collaborate with product and data teams to keep the system robust as fraud patterns evolve.

You’ll work with our markets on verification tools, including FaceTec, and help shape review processes for flagged users across Europe, with Warsaw as a preferred hub.

Qualifications

• Hands-on experience using data to investigate fraud and shape detection or prevention decisions.
• Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve.
• The ability to work with product and other teams to turn analysis into operational fraud controls.

Responsibilities

• Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users.
• Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
• Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
• Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
• Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.

Skills

Fraud investigation

Fraud signals design

Cross-team collaboration

Tools

FaceTec

Job description

Tripledot Studios is seeking a Data Analyst to own the fraud side of our user segmentation system within Puzzleplay. You will build and refine signals that distinguish fraudulent from legitimate activity and collaborate with product and data teams to keep the system robust as fraud patterns evolve.

You’ll work with our markets on verification tools, including FaceTec, and help shape review processes for flagged users across Europe, with Warsaw as a preferred hub.