Fraud Alert Specialist

ING; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading financial institution in Katowice is seeking an Anti-Fraud Specialist to monitor and evaluate fraud alerts, analyze data for trends, and communicate with internal teams. The ideal candidate will have strong analytical and problem-solving skills, experience in operational work, and English proficiency at B2 level. You'll also benefit from skills in Excel and SQL. This role requires a commitment to hybrid shift work, including 24/7 availability.

Qualifications

• Experience in operational work is effective.
• Ready to work 24/7 in a hybrid mode.

Responsibilities

• Monitoring and evaluating fraud alerts.
• Analyzing data to identify fraud trends.
• Communicating with various internal entities.

Skills

Analytical skills

Problem-solving skills

English (B2)

Knowledge of cybercrime threats

Operational work effectiveness

Ability to work under pressure

Tools

Excel

SQL

Job description

The expected salary for this position: 6100 - 9500 PLN

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you, if you:

• Have great analytical and problem-solving skills
• English at B2 level (speaking and writing)
• Have basic knowledge of cybercrime threats (e.g., phishing, malware, social engineering attacks)
• Have experience and you are effective in operational work
• Show initiative, commitment and openness to new challenges
• Can work under pressure of time
• Are ready to work 24/7 (shift work in hybrid mode)

You’ll get extra points for:

• Experience in working in an international environment
• Knowledge of AGILE Way of Working
• Good knowledge of Excel
• Knowledge of SQL basics

Your responsibilities:

• Monitoring, evaluating of the fraud alerts
• Analyzing data to identify fraud trends
• Work within established procedures
• Communication with various internal entities

Information about the squad:

For our cross-border operational team, we are looking for an Anti-Fraud Specialist.

If you are looking for an exciting opportunity to grow and develop your career, we encourage you to apply for this position.

The team is responsible for end-to-end handling of fraud alerts and signals (e.g. from alert systems, customer notifications or third parties) evaluating alerts and taking preventive measures to minimize damage and impact of fraud to the organization and to the customer. You will be also a part of wide discussion about new MO's, trends in frauds, process optimalization, work improvements and building the group standards in the fight against the fraudsters.

If you are interested in applying please send your CV in English.

The role naming convention in the global ING job architecture will be “Fraud Alert Specialist III”