FP&A Operations Manager

Aon; Województwo małopolskie; Hybrid; PLN 212,494 - 297,492; Full time

Job summary

A leading global professional services firm is seeking an FP&A Operations Manager in Kraków. The role involves overseeing financial operations and managing teams while enhancing service delivery through process optimization. Candidates should have at least 6 years of experience in finance roles and fluent English. The position offers a hybrid work model and the opportunity to influence finance transformation initiatives within a dynamic international environment.

Qualifications

• Minimum 3 years of experience managing teams.
• At least 6 years in financial services or related roles.
• Strong track record in delivering high-quality services.

Responsibilities

• Lead and oversee FP&A operations within the Global Capability Center.
• Establish relationships with client finance and business stakeholders.
• Drive standardization and operational controls across FP&A processes.
• Monitor service delivery against defined SLAs and KPIs.

Skills

Team management

Stakeholder management

Financial analysis

Process improvement

Fluent English (C1)

Education

University degree in finance, accounting, economics or related field

CIMA or ACCA qualification

Job description

Are you ready to lead and shape FP&A operational excellence while partnering closely with senior Stakeholders? This is a hybrid role based in Krakow, offering flexibility to work both virtually and from the office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

As a FP&A Operations Manager, you will play a key role in leading and overseeing FP&A operations within the Global Capability Center, ensuring high-quality, timely and accurate financial deliverables across supported business areas.

• Establish and maintain effective relationships with client finance and business Stakeholders to ensure alignment on service delivery and strategic priorities.
• Manage and develop FP&A teams, driving performance, engagement and capability growth.
• Drive standardization, SOPs governance, operational controls and backup models across FP&A processes.
• Monitor and manage service delivery against defined SLAs and KPIs, proactively addressing risks and capacity constraints.
• Lead continuous improvement and finance transformation initiatives, including process optimization, automation and digital enablement.
• Partner with regional and global Finance Stakeholders and Business Leaders to support budgeting, forecasting, month‑end close and management reporting activities.
• Act as a key point of contact and trusted advisor to senior Stakeholders, providing operational insights to support cost transparency, efficiency and decision‑making.
• Support workforce planning, hiring, onboarding and retention actions in close partnership with Finance Leadership as well as People Organization and Talent Acquisition Teams.

How This Opportunity Is Different

This role offers the opportunity to combine people leadership with operational excellence in a dynamic, international environment. You will work closely with global Stakeholders, influence finance transformation initiatives and help shape the future of FP&A services within Aon’s Global Capability Centre in Kraków.

Skills And Experience That Will Lead To Success

• Minimum 3 years of experience managing teams in a finance or shared services environment
• At least 6 years of professional experience in financial services, FP&A or related roles
• University degree in finance, accounting, economics or a related field (professional finance qualification CIMA or ACCA is an advantage)
• Fluent English at C1 level or higher
• Strong track record of delivering high-quality services, managing stakeholders and driving process improvements

#financeoperations

2026‑100777